Easiest car buying experience yet. They drove my truck to Houston, and it was just as beautiful in person, and drove my trade back to their location. The pictures are spot on. I was worried that buying a truck without driving it may be an issue but was assured that there was no obligation until it got here and O approved. Great experience.
Thyree Johnson was very helpful during the purchase of our 2018 Jeep Rubicon JL. The rest of the staff were also outstanding and we felt comfortable the whole time during this purchase. Thanks David Moore we will be back as this was our third purchase and won’t be our last this company rocks. Thanks Justin
Jarred was the person I worked with the longest. He was very friendly, courteous, helpful and professional. He worked hard to try to get me the best deal that stayed within my budget. He and JP stayed almost an hour past closing, because of an issue with my insurance, to get the deal through. Jarred personally. delivered the car to my home the next day and has followed up a couple of times since then to make sure everything was working okay and to see how I liked the car. He seemed very genuine and sincere unlike other sales people I've dealt with in the past. JP and Chelsy were also very professional, courteous and helpful. However, I spent very little time with them Jarred and JP gave me lots of advice related to the vehicle as well as financial advice for the future. All in all, I am very satisfied with the great service I experienced. The car drives like a dream too. I will definitely refer family and friends if I learn they are in the market for a new vehicle.
We visited a few dealerships and are glad we landed at Northbrook. Larry in sales listened to what we needed, answered questions and gave us good options. Manny and Anthony were very helpful in processing the sale. We were not familiar with all the new safety and communication features and they took their time in explaining these to us. We feel that if we continue to have questions we will get excellent customer service there. And best of all are very happy with our new Toyota!
Rebecca, the sales lady, was super. She based her recommendations on what information I gave her. She remained involved all the way through the process and after I drove off, with 2 follow-up calls to insure my satisfaction.
Customer service at its best !
Our salesman did a superb job. He made us feel right at home and was very knowledgeable in answering our questions including a lot of new information about the vehicle which we did not know.
customer oriented dealer. salesman Steven Silverstein was polite, informative and was considerate of time we had to spend at the dealership. no high pressure. Steve was well versed in all aspects of the buying experience, including his detailed knowledge of the car we purchased.
Bought my new car from this dealership and was in and out within just a couple hours. I worked with Chris and Dean and was treated with respect and they went above and beyond to make it an easy and enjoyable experience. I would absolutely recommend them to my friends and family!
Easiest car lease transaction so far. Got upfront numbers from Minh and he made it even better when we got to the dealership. Real quick process and great deal on our CX5 lease. Definitely way under compared to some of the other numbers we got from other dealerships. Highly recommend them and ask for Minh Leduc when you are there. Great job guys!
Friendly service, and very nice facilities! Easy access. Just wish had easier walk in times.
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