Had a great experience working with Gary on our purchase of a new CX-5. Not only was he extremely knowledgeable, he immediately put us at ease with his friendly demeanor and no pressure attitude. He listened to our preferences and was very patient with our many questions. He worked hard to get all the paperwork in order so the car would be ready quickly and kept us informed of his progress. I had jokingly asked for a big bow on the car, like you see in commercials, and on the day of pickup I was greeted with a big red bow on the windshield! This confirmed our opinion that Gary goes above and beyond and really cares about his customers, even after the sale is made. Before handing off the keys to us, he took the time to go over the many features of the car and never made us feel rushed. Overall this was one of the best experiences we've ever had and would highly recommend Gary and Lannan Mazda as the place to go for a car.
Little did we know we would be in need a of another car, my husband's this time 5 months from getting myself one. We went back to Keith for his knowledge and great service. 5 months later and I am loving my Sienna. Keith found my husband a great used Camry with low miles and a price that can't be beat. The team was great to work with and Phil helped in finance to get us on our way. Thanks for taking great care of us guys!
Your new building is really nice and Keith put us right at ease. He has once again found us the perfect car for our family! Low miles and a great deal. We are so thankful to have someone with a background in mechanics and so fun to work with! He made car shopping a breeze!
My boyfriend and I both recently leased cars from here. I chose this dealership because I have purchased a vehicle here in the past and they don't pressure you. I know I'm a difficult customer with a ton of questions. I have never leased a car before and everyone there was so helpful. Mark was very enthusiastic about telling me all the options on the vehicle that I was interested in. He was very knowledgeable. I would definitely recommend him to friends and family. The experience was great. I'm sure other dealerships do this too, but I like that they let you take the car for a test drive without them. I've test drove other cars at other places before and the sales guys comes with you and asks a bunch of questions and all you want to do is actually experience the ride and not be distracted.
I was looking for a Subaru Forester to replace my 10 year old vehicle and chose Autofair for the close proximity to where I live. I was greeted by Serg Orlov when I arrived and he asked what he could help me with. I told him I wanted a new Forester and that I had researched the car models and options and knew what I wanted. I told him I wanted to drive one first and go to my home to ensure it fit in my garage which he happily obliged. Once we returned we went over all the packages of options and he searched for what I wanted. I wanted a blue one and that was nonnegotiable. I knew that meant I may have to alter my options to suit their inventory and I was fine with that because a few items I had not decided on. We found a few and I chose the one that best suited my needs. I was able to get the car I wanted in the color I wanted and got it for a price I felt comfortable with. Serg was very nice to work with. He answered my questions and worked with me to find me the car I wanted. I would recommend the dealership and Serg. I was happy to not have to go around to other dealerships to find what I wanted. Everyone we worked with there was helpful and they seemed like a family that worked well together. I look forward to dealing with them for my service needs. After being a 5 time Saturn owner I was not looking forward to having to negotiate to get what I wanted (at Saturn everyone paid the same price for the same car and options so buying was easy and less stressful). Serg made it a wonderful buying experience.
James was a very friendly representative who was able to help me understand what was being done my car and what I was paying for ! He was knowledgeable and made the experience great! I will sure to come back because of this exact experience .
Needed to get a new car for my mother - Griffith made the experience easy, no hassles, fully explained all options and left the dealership with a new vehicle and felt no pressure the entire time. Highly recommend working with Griffith. GG
Bought and service my Toyota at Wellesley Toyota. This dealer provides great customer service. Will be going there with my fiance to buy another Toyota to replace his 16 year old Sienna. Definitely recommend this dealer. V Stewart.
After receiving high-pressure, bait and switch tactics, along with ecxcessive unneccessary wait times at another Toyota dealership my elderly father (82 years old) was very very frustrated . He found Wellesley Toyota to be the exact opposite. Wellesley Toyota offered low pressure combined with the most aggressive pricing and friendly sales staff. The icing on the cake was that the ownership and senior level management were approachable and engaged. I would highly recommend using Wellesley Toyota to buy or lease your next vehicle. I know that I am!
I purchased a pre-owned vehicle from Dave's Garage. The process was very simple and straightforward. The car has been amazing! I highly recommend!
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