It was a great experience working with Gateway. I had gone to several dealers and felt like the dealers were forcing a sale and then harassing me via telephone. Andrew answered all of my questions and then stepped back to let me decide and had me call him when I was ready. The purchase was seamless and Jay was laid back and professional.
Zack and Luke are knowledgeable, courteous, and respectful. At no time did we feel pressured into anything. It was a pleasure not to experience the "hard sell" and to have people willing to listen to us, what we wanted in a vehicle and in the purchasing process.
Was scheduled to have Jack as my service adviser. He was at lunch. I was taken care of immediately and efficiently by another service adviser. Like the new Service Repair Summary.
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