Used 2019 Toyota RAV4 for sale near Hickory Hills, IL

MJ mizyed was very helpful and understanding in the policies and procedures far as getting everything done nice job.

I’ve had this SUV for 1 1/2 years. I love it! Is is fun and easy to drive. It is comfortable and has adequate space for 4 passengers. We sometimes haul 5, but the backseat gets tight for that. Mine is getting approximately 29 mpg on midgrade fuel. Love the pushbutton start, lane keep assist, blind spot monitor, controls on steering wheel, rear hatch open and shut buttons, hands free talk, and huge display screen. Toyota could do better with the door handle touch to lock and unlock. Mine don’t work as well as expected. It also has a very annoying ding to warn when the roads may be icy that we apparently cannot turn off. I gave 4 stars instead of 5 on performance due to acceleration rate. It makes big noise like it’s going somewhere, but doesn’t really accelerate exceptionally well. It also shifts oddly sometimes. I notice it mostly when you slow down, but don’t stop ( think yield sign). It will jerk pretty hard when you accelerate from low speed. Overall it is a great little SUV with many bells and whistles for it’s price point. It feels very safe and reliable.

My experience pertains specifically to the Ford service department - not the actual car dealership. So this place is clearly under new management. After getting some ridiculous estimates from other mechanics and body shops, I decided to give this place a try…. I got outstanding service from Pat Gavin. He quickly got me estimates which confirmed my suspicions that the other mechanics were trying to gorge me into paying for a bunch of unnecessary repairs. Pat & team were able to fix several problems that had been lingering on my car for several months. I always postponed getting these things fixed because other mechanics wanted literally $5-10k for what seemed like small issues. I’m ecstatic to have finally found someone in this industry that conducts business with (1) integrity and (2) high standards in delivering quality! It’s such a relief to know where to go to get my car fixed without getting guided into a bunch of high priced and unnecessary work. I also got my car back cleaner than when I dropped it off!! Everything from the service to the price to the quality of the work exceeded my highest expectations. 1 month later my car is running as good as new. If only everything in the auto industry (particularly the service & repair industry) was run this way.

After having my Kia Soul stolen 2 times, the second time they totaled it, I wanted a good coar with better safety features. I got the Toyota, and I have had no regrets at all. Drives great, gives good gas milage, and performance, Starts right up, and offers the features I want in a car.

I would like to focus my review on one particular part of my experience. Two weeks ago, after a long look at new car options, I decided to buy out the lease and purchase the 2022 Rogue I'd been driving. I wanted to make sure my car was in new car shape so I brought it to Berman for a certification inspection. I've previously not felt important bringing my car for service there, and generally my service history has felt like I'm at the mercy of the dealer or service department. However, on this occasion, I received the best customer service I've ever received in 35+ years of bringing my car to a service department. Turns out, the Best Service Manager in the car industry is at Berman, and her name is Katie Udelhoven! I'm a very tough customer, quick with numbers, and very demanding. Katie not only went out of her way making phone calls to see if she could save me money (seeking to find and use as much coverage under my lease agreement to save me as much money as possible), but she explained in great detail what every issue meant to my safe driving experience, and had feeling confident that she and Berman were acting in my very best interests! Katie is the most knowledgeable service manager I've ever encountered as well. She responded immediately with credible information to every concern I posed. If I had a dealer ship myself, I would want Katie Udelhoven to be one of my first hires, and pay her at the very highest level of the Service Manager pay scale in the United States. Having worked with every level of Berman staff in this process, I am slighting no one to say ...Katie Udelhoven is the single most valuable asset within the walls of Berman Nissan, including the cars and the highest levels of your organization, she does a second to none job of making sure each customer, I'm guessing at least 40 each week, leaves happy!

Absolutely love the RAV4, good space and a fierce exterior. The engine can be lagging at times and sound “tiny”. Overall, a great vehicle nonetheless!

Very good profesional Menager Kris and all staff very helpful . They stay with me even after the hours and show me all of the cars I wanna see! So definitely I will recommend this dealership to all of my friends. Thank you again.

Reasonably priced runs great and performs excellent Zero compliance It’s a Toyota so it should run forever The vehicle is very stylish, and perform as well off road

Friendly, attentive, helpful from the moment we came in to the end of our purchase. Thank you Patricio and AJ and all staff

A great vehicle, I'm a good sized person, driver seats are kind of high even adjusted to the lowest level (electric seats) I have a hard time getting in. The only other item is I wish it had more power, it lags a little getting onto the highway.

Did what was promised. Took time to find out the answer to my question about their 3-year car maintenance plan.

Personable and professional staff made this car purchase easy. No games, straightforward transaction. I’d happily work with this team again.

My wife and I purchased a certified Tundra here. We absolutely loved the service and experience. Salesperson was knowledgeable and made us feel very comfortable with the purchase. Would definitely come back for future vehicles.