Used 2021 Toyota RAV4 for sale near Northborough, MA

I’m always pleased with the service department at Prime Toyota especially Joe Walsh. He gets me in and out in a timely manner and explains everything and lets me know what step they are on. He was even able to take care of my recall during this service. Thanks again

I purchased this vehicle used from the Dealer The vehicle runs very smooth very economical on fuel Holds its value I recommend this vehicle to everyone

Again, always outstanding, exceptional service from All! All people delivered friendly, personable, helpful customer service. Very clean and comfortable facilities, including waiting area. (Despite service costs being more than expected.)

I purchased a new 21 Limited with the Advanced Tech package And Limited Grade All Weather package. Its very very loud under acceleration. The highway pavement noise and wind noise are barely tolerable. I have a bad back the seats are fantastic and I have a bad back they are great on long trips. Constantly Averaging 28mpg it’s dependable and I know it will hold its value.

This is a great dealership, quiet, professional and prompt service. Corryn is very helpful and knows her stuff. I’ve been to other Boston dealerships and definitely prefer this one.

A little too big for myself but I love this car. I had a used Rav4 before, drove about 10 years, loved it. Also I was able to sell it pretty high price ($4,500) comparing the year and the mileage (over 200,0000 miles). So that is one of the reason why I bought Rav4 again.

I've have a Rav 4 premium wich was purchased in feb2021.ive had zero problems and the car accelerates like a rx350 which I cannot understand where people want to tell you the car is slow . the car was purchased because of extreme back problems which I am on disabled for.the car does everything as well as my dad's girlfriend's 2017 Rx 350.the gas mileage is amazing.

Professionally and oriented employees that care brought my vehicle in for maintenance Noticed upcoming work needed pictures were taken and given on estimates Would never go anywhere else trusted employees for honesty

Amazing performance for a 4 cylinder. First time I ever owned something without a V8, and I am impressed. Good handling. great interior and very comfortable. Good MPG also.

Two weeks ago we found a Jeep Rubicon on their lot that we liked, low-mileage with lots of pricey off-roading upgrades that made the price seem reasonable. My husband was thrilled. We decided to make the two hour drive from Southern Vermont, and were greeted warmly on arrival. We had easy rapport with Ted, and excellent conversation during the long financial process with Zach (okay, if I’m honest it was only long because we couldn’t stop talking). Three days later we returned to pick up the Jeep, which needed an O2 sensor. A couple days later my husband noticed the Jeep didn’t have a muffler - someone had taken it out and their mechanic apparently missed it - the sound hadn’t changed from our first visit and test drive. Fortunately, a quick phone call sorted it all out. All in all we’re very satisfied with our experience despite being a little surprised such an obvious piece, needed for inspections throughout New England, would be missing from the vehicle. However, their assurance that they must sell an inspection-ready vehicle, and quick action to right the issue saved their review, and our overall impression. Thanks, guys! We can’t wait to get out on the class 4s!

On April 30th, 2021 I had an appointment at Prime Toyota for a humming sound I heard when I turn the steering wheel. At 6 am. I parked my car and left the keys in the dropoff box. Came back and pickup the car not checking the entire car. As soon as I got home with the car I noticed the right passenger side had dents and scratches. I called Prime and the call went to voice mail. My mistake one i never check the car before leaving the dealership and second when I call back I was very frustrated and didn't leave a message. I called the next morning and spoke with Lacey DaRose who told me to bring the car in. I drove all the way to Prime Toyota West Roxbury. Lacey went and spoke with the Fixed Ops Director Malinda Burgos who spoke to me like was stupid telling me she's not arguing. She then told me she would fix the car and gave me a rental within a week, I told her to put it in writing and she wrote on one of her business cards and gave it to me.Here's my intake on all this, You never inconvenience a customer. She should have taken the car the same day to have it fixed and gave me a car . She told me to give her a week to call and let me know when a rental will be available . A week for me is a liftime especially the incident happen right there at the dealership. I gave her 3 business days. I called on the third business day and left her a messages she never called back. I was very upset the forth day and drove up to Prime Toyota, and met Alwin customer relations at the new Parkway Toyota and he made my day. I told him what had happened and he took care of the problem right away. He took my car and have it sent to the body shop and gave me a rental. Also Jason DaSilver both gentlemen were awesome and I honestly had no intention of going back to this dealership until I met these professional men. I just want to say thank you to Alwin from customer Relations and Jason Dasilver for such great customer service and your my only reason for going back to this dealership. Your both truly remarkable.Thanks so much!

Was very happy with this dealership my experience was overwhelming most of all because I had the best service and sales person her name was Natasha Alexandre and I couldn’t have found a better person to take care of me considerate in every way and her service was top notch thank you and I will definitely be back and let everyone know.

First I want to say how everyone is friendly and the place was so clean.. The two salesman that I worked with were very professional Meego and Hank very nice and accommodating Relaxed in the coffee area very clean and coffee was delicious thank you see you on my oil change

Chris T. was amazing to work with. My husband and I recently bought a car from automax and we can not say enough great things about Chris. From his knowledge of cars to his easy going personality he was fantastic to work with. Chris made buying a car an enjoyable process from start to finish. Highly recommend Chris for your future purchases.

If I could give more stars I would I have never been comfortable dealing with dealerships and car salespeople in general . I did a lot of searching at different places for my new vehicle .I found what I was looking for at McGovern Westborough .Here I met Ben Fasano . I was pleasantly surprised .He was extremely helpful in not only finding what I wanted with absolutely no pressure. But Even after I purchased the vehicle he has been helpful with the registration and all that goes with putting it on the road. Not only Ben but all the people at this dealership made me comfortable with purchasing a vehicle here even though it’s 30 miles from home. So far so good !!

The sales team was easy to work with. The car was waiting for me to test drive when I arrived. Given the current Corona virus crisis, everyone was wearing face masks and hand sanitizer was everywhere to be found. Everyone was kind, courteous, and patient. The finance team made everything straight forward, and we were able to conclude our business and purchased the car in a very short period of time. I'm very satisfied with our purchase experience, and would recommend this dealership.

Had a great experience buying my Rav4 Prime from John T. He was prompt and responsive. Answered all my questions. Showed me all the special technology features.

Excellent Service, staff was friendly my car was serviced and ready in 1 hour and a 1/2. I waited in the waiting area which was clean and comfortable