Used 2023 Toyota RAV4 for sale near Carol Stream, IL

Based on my experience, I have to give five stars and double it to ten. What more can I ask? Very lucky! My first call was with the service manager Alberto. He explained the details of what to do in the situation like I was experiencing and Alberto, Nick and many others worked like a great team. They are polite, kind and they followed through every promise they made, charged me the minimally necessary, and even went ABOVE and BEYOND to reduce cost knowing what I have been through. Not only the new catalytic converter was restored, but I understood my car more, oil, fluid change, the car got a new life. I knew my car was happy there. Not only I am super grateful, but I know that God will bless their service, and each one of them for their kindness! Thank you! BTW, they provided great shuttle service at no charge, my car was super clean, the 13 year old battery was replaced, I truly appreciate the attention to detail. The car was there for 9 month due to the national back order, they took SUCH GREAT CARE for the car. Here is a bit more detail: My Prius's catalytic converter was stolen 9 month ago, since then my car has been through two Toyota dealerships. I called five. I had to move my car due to the dealership change stories after got me in or asking for excessive work, some suggested welding, it became confusing and exhausting for me physically and mentally having to move the car multiple times. So I just randomly search Toyota dealership and ended up calling Toyota on Western. The call with Alberto was short and sweet, about five minutes, I decided to move my car to their location. Glad I did! Alberto was straightforward, very educational and professional. It was from him, I finally understood, why welding the catalytic for the Prius converter is wrong, and I am all for doing the best for my car. I was uplifted, and relaxed after Alberto took my car in. He also move the car from time to time to keep the break in good shape, no amount of money or compliment can be exchanged with such genuine help and willingness to do good. I am smiling, and feeling very thankful!

Great car overall but have have had problems with radio/screen. Needed to go back to dealer to reboot. As a current owner of now 2 Toyotas only disappointment was service.

Jared the service advisor was very polite and helpful . He provided proper assistance with the service of my vehicle.

I recently purchased a 2023 RAV4 Hybrid and love the car in general. That said, I have one major complaint. Shortly after purchasing the vehicle, I was using my iPhone connected to the Multi-media screen through CarPlay, when the iPhone maps app disappeared and I got a splash screen saying “Experience Toyota Drive Connect.” There was no way to exit this screen apart from pulling over and restarting the car and reconnecting the iPhone. I googled this issue and saw various possible solutions, but none worked. I called Toyota and after multiple delays, was told that the only way to get rid of this screen is to purchase a subscription to “Go Anywhere” which includes Drive Connect and Remote Connect. The cost is $15 per month, plus whatever tax you pay in your locale. While Go Anywhere has some nice features, it should be an option, not a mandated purchase to utilize CarPlay. It seems to me that this is essentially extortion, forcing owners to purchase a subscription in order to use CarPlay. This is beneath the high standards of Toyota. I’m sure that Toyota could disable this splashscreen easily should they so desire.

Communicated with John Leno from the Schaumburg facility online. John understood my needs and responded quickly with Jeeps to review - after a bit of humming and hawing on my part, I changed my mind to trucks. I found a truck at another facility, John had it tranferred and within 2 days my soon to be truck arrived - and it is a beauty. John was training Matt and they both demonstrated immense knowledge throughout the interaction and I appreciated the ease of communication (not pushy). I cannot comment on the financing portion of the transaction, but closing went just as smoothly with Hubert and his supervisor. WHile impressed with my transaction I was also impressed with the amount of time that was placed on the training of new employees, or employees transferring. While yes my truck need a repair on the fog lights, it is covered under their warranty, I am highly impressed with my experience. From walking in the front door, to having John take my picture of me and my truck with a giant yellow ribbon... every individual at Carmax truly made the buying and trading experience a wonderful experience. Team Schaumburg, keep up the great work, each of you understand the true meaning of Customer Service, and that is important to some customers like me who still cherish old school values.

Went to the dealership for my first service. Dawn Thomas was my advisor. She did a fantastic job of explaining the process and what to expect in the future. Thanks Dawn

The dealership was well staffed, and everyone was very friendly and helpful. They explained everything that was happening, what options we might have, and what to expect. We would go back to Bredemann again.

I love my Rav4. It's not only fun to drive but is a sharp looking vehicle. It has plenty of room for passengers as well as our 2 dogs.

They called promptly and gave me information about the car but unfortunately this car wasn't eligible for a tax credit.

Beautiful, well running car. Excellent mileage, quiet, with comfortable ride. Lots of advanced safety features. I miss the CD player, and radio is too complicated—user friendliness could be better.

Estamos muy satisfechos con este dealership, su equipo es fantastico. Todos los vendedores y jefes son muy amigables y Profesionales. Lo recomendare a todos mis familiares y amigos.

Michael Vaughn was excellent and knowledgeable and very pleasant to deal with and he made sure I was taken care of.

An overall great service experience when ever my out of warranty Lexus needs service. Comfortable and clean lounge areas with plush chairs for waiting and plenty of connections for laptops or phones if you need to do some work while waiting. I always work with Darryl who does an exceptional job for me. He’s very professional as well as being personable. Ask him anything about the work that needs to be done and he always has the correct answer. Darryl is one of the reasons I keep coming back to Elgin Toyota

love this dealership bought 4 cars here and i will buy the next one here too the crew is friendly very helpful and fair they will call a lyft for you if you dont want to wait for the service for you car

I return to this dealership to make sure my 2010 Venza remains in excellent condition and have always been impressed with the service - the staff are efficient, knowledgeable and personable. I also appreciate having the option to either wait for service or leave my vehicle and return later depending on what works with my schedule. I recommend this dealership highly!

I had my car in for service. The service department was wonderful. We waited for the car. We were in and out in less than an hour. Alan and Irma Johnsen

Want to say a biggest thank you to Bob Spee for his excellent assistance once again. We always trust him and Jj Juarez that’s why we stayed loyal to Toyota Oaklawn! More power to you both always and thanks once again for all your efforts!

I needed to purchase a car due to an accident that was not my fault. A stressful situation already. Sultan Matariyeh was very helpful at comparing the options, matching them to my needs, and showing me all the features that were foreign to me. I highly recomend him as a saleperson at the Lombard Toyota.

I had a good experience on deciding which car to buy. Everyone that I came to contact with was very pleasant. I bought my car with the help of Richard B. He was great!

Friendly, attentive, helpful from the moment we came in to the end of our purchase. Thank you Patricio and AJ and all staff