Used 2023 Toyota RAV4 SUVs for sale near City of Industry, CA

I wrote an earlier experience and I gave it a 1 point. Well the manager call and it changed everything. I tried removing my comment but it will not let me for some reason so I wanted to do an update. August 9, 2024 By Carlos from Pomona, CA Ford Chino Hills: I wanted to express my gratitude for your recent assistance in addressing the issues I encountered at Chino Hills Ford. Initially, my experience did not meet my expectations, but your proactive approach and dedication to resolving the situation made a significant difference. When you reached out and took the time to understand my concerns, it was clear that customer satisfaction is a top priority for your team. Your prompt actions and thoughtful solutions turned my experience from a challenging one into a highly positive one. I truly appreciate the extra effort you made to ensure all my needs were met and that everything was handled to my satisfaction. The improvements made have greatly enhanced my overall impression of Chino Hills Ford, and I am now very pleased with both the service and the outcome. I commend you and your team for the professionalism and commitment to resolving the situation effectively. Thank you once again for your exceptional support. I look forward to continuing my relationship with Chino Hills Ford and will be sure to recommend your services to others.

Great Car! I bought used only 10,000 miles. Lots of room inside, easy to keep clean, and great turning radius - barely use one hand to turn completely around. I see people turning with 2 hands and leaning! Not the Rav - you just guide it. Always starts, low idle, quiet, and everything adjustable. I had another Rav, and I won't change now.

There’s some issues / delays happening when it comes to releasing the vehicle. But all well is done and everything is taking care of. Thats how “Jonny Alcantar” Sales representatives he is. He make sure that his customers have 100% very satisfied and very happy. He’s very understanding, patience, and he’s absolutely gave his time to reply all the calls and text messages too. Of all the dealerships i visited he’s very different and treated you as family member. Thumbs-up for him. Highly Recommended the California Motor Trade Norco.

Great car overall but have have had problems with radio/screen. Needed to go back to dealer to reboot. As a current owner of now 2 Toyotas only disappointment was service.

I recently purchased a 2023 RAV4 Hybrid and love the car in general. That said, I have one major complaint. Shortly after purchasing the vehicle, I was using my iPhone connected to the Multi-media screen through CarPlay, when the iPhone maps app disappeared and I got a splash screen saying “Experience Toyota Drive Connect.” There was no way to exit this screen apart from pulling over and restarting the car and reconnecting the iPhone. I googled this issue and saw various possible solutions, but none worked. I called Toyota and after multiple delays, was told that the only way to get rid of this screen is to purchase a subscription to “Go Anywhere” which includes Drive Connect and Remote Connect. The cost is $15 per month, plus whatever tax you pay in your locale. While Go Anywhere has some nice features, it should be an option, not a mandated purchase to utilize CarPlay. It seems to me that this is essentially extortion, forcing owners to purchase a subscription in order to use CarPlay. This is beneath the high standards of Toyota. I’m sure that Toyota could disable this splashscreen easily should they so desire.

Great dealership but do not believe the hype on the Mirai! Often impossible to get fuel in the San Gabriel Area. Stations are off line more often than not. It is like living during the oil embargo of the 70's with no end in sight. Spend hours looking for a station, you find one online and wait for another hour, only to experience a mechanical issue. Great car just can't drive it.

Went to the dealership for my first service. Dawn Thomas was my advisor. She did a fantastic job of explaining the process and what to expect in the future. Thanks Dawn

I’m completely satisfied with the amazing customer service I received when purchasing my new Toyota GR86. My salesperson, Ernesto, went above and beyond to make it a painless purchase. Felix, in financing, made it quick and easy to fill out the paperwork for the loan and the sales manager, Richard Lopez, answered all of my questions after the purchase to insure my experience was great. Thanks to everyone on the team, Ernesto, Felix, Richard, and Herman. I’ve bought cars from Porsche, Audi, Ford, Nissan, and Hyundai, and this was by far the easiest, most stress free purchase, thanks to those guys! Will def come back in the future and recommend everyone to do so. Just ask for Ernesto!

I love my Rav4. It's not only fun to drive but is a sharp looking vehicle. It has plenty of room for passengers as well as our 2 dogs.

David Trinh had going out of his way to coordinate, communicate and followup with me during my order/purchase of my 2025 Sienna XLE. He even help me to set up my car after I already took it out of the lot weeks later. That's what cuatomer service is all anout... Thanks David

I've purchased many many new cars and I know what I expect out of a dealership and a sales person. And I am familiar with how to achieve and what is a fair deal. I was very very satisfied dealing with Marissa and this dealership. I've got a new Grand Cherokee Limited in my driveway and I know I've gotten a good deal on it. Good job Marissa. You know your stuff.

best financing person, we would definitely come back for another purchase in the future,,, AWESOME...

Sales, credit and management were all very helpful and made us feel welcome. We Were treated with respect and courtesy. The salesman was very knowledgeable and helpful. Managers were also accommodating and treated us with kindness and courtesy.