New and used 2025 Toyota RAV4 LE for sale near Muttontown, NY

Never had a bad experience with this place. Must be the competitors leaving the bad reviews, shaking in their boots to the company whose cars and reputation are superior above others. Also, look at other website reviews of this dealership and you'll see they are rated highly. I would advise to do your own due diligence for the vehicle your looking for and your experience will be fun and productive.

This is my third RAV4. I like the comfort of it and the smooth ride. It's a hybrid and gas mileage has been excellent. I would recommend it.

My wife and l have purchased five automobiles from Toyota City over twenty years...in that time frame the sales and especially the service(Matthew)and parts department (Joe) has been superb, informative, knowledgeable and kind.The service department gets you in and out in a timely and mechanically satisfying manner.

Thanks to Bill Walsh who managed to get the car detailed the night before and get me in and out before noon on a Saturday. I love it!

Brian at the used cars department really looks out for his customers ,highly recommended!!l

I went to this dealer previously to look at a FRS. I met with a salesperson Shana who seemed very genuine a nice. She recommended me a few things I should do before actually purchasing the car. Came back about a year later and there she was and we told her now we was ready to buy. She wasn't pushy with the options, we felt very comfortable speaking with her. She seemed like she really interested in making her customer happy which is awesome. I haven't met with the service dept but the buying process went very smoothly. If anybody I know is looking for a Toyota/Scion, I would definitely recommend speaking with Shana. The dealership's buying process was great.

Winning experience & good work with Francisco & Scott new Sales Mgr& Guillermo. A pleasure doing business

El ir a Toyota, es sentirse en casa con el servicio personalizado de cada trabajador que los caracteriza y lo más importante que hablan nuestro idioma , agradecer infinita mente al Sr Luis ya que el esta a cada momento ayudándome en el proceso de servicio del carro ... Gracias Toyota!!

Picked my car, negotiated the terms, closed the deal. Very simple process, no problems .I will go back in the future to make another purchase, toyota

First time I buy a car and feel happy with the process and the deal. Marcos Peña was friendly, professional and went out of his way to help us in the process. Don’t waste your time going anywhere else. I shopped around before getting to know them and I’m certain I will continue working with them.

I just purchased my brand new Toyota Camry last week, and let me tell you what an experience! I did my research of dealerships because I've never had a Toyota and Star Toyota was one of the top listings. I submitted an internet inquiry via their website and was contacted within minutes by a woman named Nicolette who works in their internet sales department. She was personable, sweet, and very paitent with me being that I had alot of questions; I really wasen't sure what type of Camry I wanted. She made some great suggestions and also suggested the lease program they had this month. I wound up setting the appointment with her for the following day. When I came in and asked for her she came straight up to the front and greeted me and told me I'd be taken care of asap, and that I'd actually be working directly with her department manager Anthony Cruz. Mr. Cruz was wonderfully helpful and honest and made the whole experience a breeze and not at all a hassle for me. The whole staff there is really a great group, I plan on working with them again when my lease is up!

I have been looking for a rav4 for almost 6 months and I called PennToyota and Jerico answered the phone and helped me out purchasing my rav4 xle they mention a wait time of 4-6 months but the manager Eric got it in 2 months thank you PennToyota

Upon first impression I wasn’t sure how this was going to go. There was no receptionist and there was no organization as to who to speak to once I got there. But once I was placed with my sales manager Alex, the experience became a different story. He was helpful, professional, but very real. He didn’t xxxxxxxx, lie, or act like he knew things he didn’t, which I appreciate! Even though I was liking at a used Ford he didn’t try to sell me in something I didn’t want. He just gave his honest opinions and knowledge to help me make my decision. I didn’t buy right away, which was actually encouraged by him, to see the other vehicle I had in mind. Even gave me tips on what to look for when seeing other used vehicles, which was welcomed. After viewing the other vehicle and having the exact opposite experience with a local Ford dealer, I chose to go with car at Toyota of Hackensack even without an CPO certification, simply because I just trusted them more, they were upfront with all the costs. Alex didn’t try to slip anything by me when we sat down for pricing. The price was exactly what I expected to pay given the sticker price. I was assisted with getting a great rate on insurance by the dealership, and the finance guy Steve was just as helpful and easy to work with. They matched a finance rate I was approved for by another bank. Steve didn’t hard sell me on an extended warranty, but explained everything pretty well and gave me time to think and research. Overall I came away with a very good experience and so far, a great car. I would definitely recommend dealing with Alex and Steve at Toyota of Hackensack!

I CAMEIN FOR OIL/FILTER CHANGE THE TECH CHARGED $4 FOR WASHER FLUID I HAD FULL BOTTLE OF FLUID WHEN I CAME IN , IF YOU NEED $4 DOLLARS TO SURVIVE I AM USING WRONG DEALER [STAYING AWAY]

Excellent customer service, Ana Collado is very respectful. Explains everything clearly. Everyone is very friendly and cars are in excellent conditions.

I had an outstanding experience at Toyota City! From the moment I started browsing online to walking through the dealership doors, everything was seamless. I was greeted warmly upon arrival and had the pleasure of working with Afzal Siraj, who was an excellent sales professional—knowledgeable, patient, and truly invested in helping me find the right vehicle. A special shout-out to Joseph Croce, who took the time to walk me through every detail of my pre-owned 4Runner. His thorough explanation and attention to detail made me feel even more confident in my purchase. Also, a big thank you to David Pena, who went over all the documents with a clear and thorough explanation before signing, ensuring everything was transparent and easy to understand. The entire process was smooth, professional, and enjoyable. If you’re looking for a dealership that values customer service and provides a hassle-free experience, Toyota City is the place to go! Highly recommend!