Found a car they had for sale on Cars.Com, used the "contact dealer" button on the webpage. Within several minutes I had a email from the GM and the sales associate Michael Wagner. Since I am 2 hours away, the entire process was handled via email, texts and phone calls. The deal was agreed upon and I made the trip up to MD. What a beautiful dealership! Everyone there was very cordial, friendly and professional. I have bought over 30 cars in my lifetime and this was by FAR the most pleasurable. I hate high pressure....and there was absolutely NONE here. Thank you again Michael and Chuck!
Friendly and professional demeanor of all employees.
Especially Eric Garner. He went the extra miles both at every step of purchase to ensure I got the car I wanted., He continued several contacts by phone to ensure quality service and inform me of process. A special service not often found!
Finance dept extremely professional and helpful.
I have bought several cars at Bayside and also continue to use Bayside service and car care because of their overall excellence and personal support from all departments.
,Friendly and professional demeanor of all employees.
Especially Eric Garner. Went an extra 10 miles to ensure I got the car I wanted, continued contacts by phone to ensure quality service and inform me of process.
Finance dept extremely professional and helpful
Our sales man, Eric, was very nice. He even played soccer with my son while my husband and I were discussing our purchase. I feel the prices are competitive and they strive to make the customer feel good about their purchase. This is the 3rd vehicle we have purchased at Bayside and we have been very pleased with each experience.
This is my second experience buying from Toyota/Hyundai Southern Maryland, and I'm happy to recommend them. Sales rep Michael Campbell was professional, direct, and was a pleasure to deal with. It's a rare thing as a woman to buy a car without being talked down to; my transaction was efficient, respectful, and transparent. Thanks, Mike!
When I was first looking at a car I was looking at a 2013 FRS, I contacted one of the salesman, his name was Jonathan. He was very helpful about looking at cars and knowing about them. As I got there, I test drove the FRS, I didnt really like it so I asked about another car, and another. He knew about a lot of the cars in his inventory, I ended up on a 2010 Subaru Impreza. As I went through the buying process he was able to help me get the car at a much lower and competitive rate. The dealership was even able to work and provide an active duty military discount. I would recommend this dealership without any concern.
The sales and financial team at Toyota of Southern Maryland made our car buying experience one of the few best ever. I can't thank them enough for their knowledge, kindness and customer enthusiasm. We will recommend to family and friends and see them for any future auto needs.
Tom Hodges is a reputable dealership with excellent customer service. My significant other and I had originally gone in to purchase a used vehicle. As many people know, a car is a huge investment. We had done our homework, and had aimed to leave that day with a used vehicle, 60k in mileage and an average warranty. Instead, we left with a brand new Mitsubishi Outlander. We couldn’t be more pleased with the purchase - they had parts on order for what we wanted added, suggested dinner in-between as we waited for the financial paperwork to be processed, and even stayed far past closing to ensure we left that night in our new vehicle. Pat and Jeremiah were excellent to work with on financing, Dallas was a knowledgeable and friendly sales representative and Tom truly sealed the deal for the whole experience. Not many owners would be there well into the evening to ensure we had the best experience possible. There is no question as to why this dealership has grown into what it is today. Thankful and will be sure to send customers their way.
Everyone was very kind and assisted me the best they could with getting the best deal possible. My sales consultant, Anthony, was helpful and answered any questions I had. I love the new car and am very satisfied with my experience at Toyota of Southern MD.
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