Sales rep: Lalo was awesome; felt like family
Big Boss man; Awesome; did all he could for me to be able to drive out with my new car!
Gentleman with contracts to sign; Awesome, he totally had a calming effect to him; I was pretty nervous.
Gentleman in an office(Maybe Finance head) was awesome aswell cause he heard I was pretty anxious and he came out and reassured me.
I was able to "bum off" an apple from Lalo(Sales Rep).
Very easy to purchase, the entire thing happened over email and the papers were signed via overnight FedEx. Less than 1 week later, the car was in my driveway. It does take longer than a traditional dealer, but you don't have to sit there for hours while the paperwork and financing takes place. The car came in immaculate condition, no paint chips, no scratches. Interior was perfectly detailed and cleaned. Good price, low mileage, clean history report.
I saw a used truck on autotrader and contacted mossy to get more info. Danny answered and invited me to come in and take a look. I ended up buying and doing a trade in. Danny made the process smooth and easy-would recommend!
We appreciate and recommend Mossy Toyota's Service Department. Received upfront pricing and service/repair time estimates. We were treated with respect and they were respectful of our time. Excellent staff, most noticeably was Service Advisors, Mr. Kevin Hauser, Mr. David Rodriguez and Service Director, Mr. Dale Snow, organized and professional. Friendly car rental staff and comfortable, clean waiting area with good coffee. We are confident in Mossy Toyota's Service Department, they exceeded our expectations, all around great car service experience!
Working with Danny Baker on the brand new Tundra purchase was seamless and easy. Danny didn???t make us feel pressured but did listen to what we were looking for and worked diligently to find us the exact truck we wanted. I can honestly say that without his input and method of working we likely wouldn???t have purchased a new vehicle, however because of his effort to find us the vehicle and deal we wanted we decided it was the right to to pull the trigger. Highly recommend Danny and the overall experience to our friends.
I came in today to renew my lease and Danny made sure I didn???t leave without a good deal! He was so kind and helpful, constantly trying to lower the price for me since I am a student about to graduate. He was understanding of my needs and when my mom and I were about to leave to think more about the offer he caught us right before we got out with an incredible deal. We closed with Robin which made the logistical stuff very bareable. These two guys were so friendly and cool I actually enjoyed the whole process! If you come to this dealership ask for Danny and Robin, I promise you won???t be disappointed!
Easy service. Very personable. Romio was great! He helped me get accessories I needed and explained everything in detail. He did not loose his patience with me when I had them re do all of my quote. Was not pushy and even taught me some Arabic.
I had the most amazing experience at Mossy Toyota purchasing my new (used) 4Runner. Everyone was extremely positive and efficient and they didn???t waste my time playing any games. Romio took care of me every step of the way and really made my experience one of a kind. I will definitely come back if I ever need a new car and will send business from San Diego to LA to go see Romio. Keep up the great work guys
Ron, my service advisor is terrific. Goes above and beyond what is necessary and is always there to help with all my needs
I will continue to visit the dealership because of you for all my car needs
I am so glad I took it to Mitsubishi. It was going to cost me 400 for 2 new lights but was only charged 40.00 because they actually checked the one i already had and found they were still goid. They had juat been put in wrong in wrong. So..thank you so much service dept. And Monica for keeping me informed
Thank you Thank you! Stan and Mike where Awesome! Will tell everyone! When you think there???s no one that could help me, but to my surprise, they got me into a new car! This team of people that helped me will For Ever be part of my family.🤗 too Stan and Mike M.
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