Love Sheehy Nissan White Marsh
November 5, 2018
Highly satisfied with my experience at Sheehy Nissan White Marsh. My husband and I went looking for another Altima, since we love our '09 so much, and needed to replace his old beat-up work car. The car we purchased from Sheehy is our new family car and the '09 is my husband's new commuter car for work. We intend to own this car for quite a while, so getting a car with low miles was the most important thing to us. Because of our desire to purchase a car with low miles, we were initially interested in purchasing a new '16, but our sales expert, Mike Graham assisted us in finalizing the purchase of a "like-new" '15 with under 10.5k miles on it. In purchasing a certified pre-owned, we were able to walk away with a beautiful special edition S-class Altima with features we weren't even considering, like remote start- amazing for the summer and wintertime! Thank you, Mike for introducing us to our new beauty and for your wonderful and professional service! James Kim, our financing expert, made sure to walk us through all the paperwork and extra details we had to go over in an extremely professional and friendly manner. He was easy to talk to and answered all of our questions and concerns. Thank you, James for your great service! The car had a few superficial damages to the paint, but they made sure to take care of them in order to make us completely satisfied and comfortable with our purchase. The touch-up was done a few days after we had taken the car home so I had to take it back in, but they had a lovely young lady named Vic from the service department drop me off back at home while the work was being done. One of the managers, Tim Kelley, even offered to have me picked back up when my car was finished. SO incredibly happy with our choice to purchase from Sheehy Nissan White Marsh. Thank you so much to ALL of the team at Sheehy (sorry if I forgot anyone or didn't know your name) for going above and beyond, proving that customer service and building a positive relationship really is the most important thing to them! I highly recommend this dealership, and when we are ready to purchase again we will definitely be returning!