I'm not one to write reviews but I felt the urge to after purchasing my second new car from Griffith. As a Portland Metro area consumer I have a lot of Toyota dealers to choose from but working with Griffith in The Dalles has far been my best car purchasing experience- twice. They made the process quick and enjoyable both times. The staff there is very friendly, knowledgeable and they have a great choice in inventory. I would highly recommended them to anyone looking to buy a Toyota (or a Honda). Plus the drive is beautiful and totally worth it.
Everything went good , buying used not an easy process . Checking the car details will take too long and out of time so you just do quick check around the car, and trying to trust what the dealer say. I liked the car I brought from them, but they could clean it better inside from the pet hair and the smell. Good thing I'm a mechanic and time get home I changed the oil because previously was too bad so few details here and there . In future they need more attention to car clean and details specially inside . But overall they are friendly .
We recently brought our car in to be serviced and found out the repairs would be costly, so we went to work with Izzy Romero in sales. Our experience with Izzy, and Chris W (sales manager) was outstanding, personable, quick, and fair. We are so grateful to have found a dealership that you can walk away from smiling, not feeling cheated like so many others.
I JUST BOUGHT MY FIRST CAR!!!!! I've heard a thousand car buying horror stories and was nervous. My whole experience with Griffith Motors was easy breezy. I found an ad for a 2003 Toyota Camry XLE with 16,000 miles in my price range! Thinking there was absolutely no way that was possible and it must be a misprint I had to call and find out. Izzy Quiroz answered and told me it was all true and he was as surprised as I was about the condition of this 13 year old car, like she had been in a time capsule! Well Griffith Motors is located in The Dalles Oregon, I reside in Tacoma, Washington that's about a 4 hour drive. Izzy went above and beyond by offering to meet me in Centralia with the Camry since he happened to be heading that way. AMAZING! He saved me 3 hours of drive time and the hassle. Of course I was not the only one interested but I was the first to inquire so Izzy gave me a call, gave me first dibs, got me pre-approved over the phone and met me THAT night. The car was exactly as described, a brand new 13 year old car! Everything was like it practically just rolled off the assembly line. And it's a Camry?! She's gonna live FOREVER! The highest rated in value, style, safety and reliability basically the most dependable car you could buy. I FOUND A UNICORN! AAANND she's easy on the eyes! I just scribbled my name on a few papers and took her home. Could not have been a more perfect, pleasant, easy experience! Izzy really went above and beyond and he was so friendly! I would definitely recommend this dealership to anyone!
Outstanding buying experience. I've been in retail sales most of my long career and I've purchases many cars. This was one of the very best experiences. Great salesperson, sales manager and cashier. I thank them all for making me fell comfortable, relaxed and like a real person rather than a dollar sign.
Efficient, courtesy and helpful staff who provided
by Navtej from The Dalles OR
June 3, 2016
Efficient, helpful and courtesy included great service and experience. Very neat and efficient work place helped to save a lot of time
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