Glen Harder is not only a great salesman, but he is a great person. He made us feel comfortable and confident that we were making the right choice in buying our Rav4. This is our second Rav4 my family has purchased in two years and we are very happy. We highly recommend Glen and Toyota of Louisville.
Buying a 2017 Highlander. Person I had an appointment with was off. Bad start.
They sent me out with a young man, an intern home from college. Couldn't get the lift gate to operate properly. Not looking good. He went to get a sales person to help. Helpful, he was. Explained much more than I could digest prior to the test drive. Things were looking better. We sat down to work on the numbers. I told him of a quote I had from another dealer. He got that matched. When he gave me the value of my trade in, I told him a price I wanted. He got that price matched. Things looking much better. After some discussion of fees, we agreed to split them. Took a while to get the vehicle ready, but we spent time with a couple different persons.
Overall, a typical car buying experience. I was however, surprised they matched every price point I gave them. This was only one trip back and forth. Not the normal 5-6 times, and here comes a manager to explain you are passing up the deal of a lifetime. This was probably the best car buying experience I've ever had. Thanks Hunter, and Cody.
Went to get the oil changed on my 2015 Toyota Camry. It was an easy, quick, excellent experience. Don't go to these oil change "specialty shops." It's no more expensive to get your dealership to change the oil AND they washed my car for me before giving it back!
Doug Wolford is awesome. Impressed at his commitment to follow up and seeing a trade in deal through to new car purchase. Nice to find the passion, compassion and a great listener. Well done Oxmoor.
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