I was expecting high pressure to purchase a new car. The Sales Representative, Answered all the questions
I had prepared before going to the Dealership, without any rush, sale pitch, or pressure in purchasing. He
was very helpful in explaining, each package that was on the various Prius models. We felt he was truly outstanding. We are happy with our purchase.
Very accommodating sales person (Johnny T). He understands our situation as a first-time buyer with a low score trying to build up one through this car purchase. He sees our need and got me the car that i want. Wow! Thanks Johnny!
My service representative was very informative about what they would be doing with my car to solve the problem. He stated they would have to keep it for 4-6 hours to discover the problem. Every step of the way he kept me informed of what they were finding.
Adam Raines was a friendly and knowledgeable sales person. He helped me learn about the car I was interested and wasn't pushy. All of my special requests were fulfilled without any issues. Overall I had great experience and felt that I got a fair price.
Exceptional Customer Service, thank you toyota 101
by ROGELIO.ANGEL from DealerRater.com
December 2, 2018
So ive purchases from this dealer before but the team here in my experience these few times throughout the years although different people have definitely never been pushy, they took thier time to explain, we reviewed the numbers, everything checked out and they gave me a very good deal at the end of the day, so again thank you and I will buy from here again
Ryan was our salesperson and he was super! Found us the exact car we wanted at a really great price. Easy and upfront to deal with. Made the entire experience hassle free and easy. We would definitely recommend this dealership and Ryan.
I like to thanks for a great service from professional customer service, Trung Lu was very attentive to my concerns and have a knowledge about my issues, thank you so much mr. LU,I hope that I will be back soon. Regards, att Mario Aldana
Took my 4RUNNER in for the 15k mile service. Took a few minutes to be acknowledged by employees but whe they did they were polite and it was an easy drop off. They even washed it before I picked it up.
Standard maintenance and two recall items. Efficient check in process and courteous, knowledgeable staff. I appreciate the shuttle service, as the work took several hours. I would have given 5 stars but when I picked up my car there was a small scratch in the driver side door that was not pointed out to me. I pointed it out to Lou and there was no hesitation that it would be fixed, but I will need to take time out of my day to come back to have it fixed.
Fitz is the best! I took my vehicle in for the 25k service. I told him that I might have an issue as I found some coolant liquid on the ground of the garage where I parked my car. But wasn???t too sure if it was coming from my car as I sometimes parked another car there too. He said he would still have them try to do a visual check to see if they found anything. He gave me an estimated time and was very good that. All around, he was very helpful and respectful of my time.
We recently purchased a used car and everyone was very helpful in the approval process. We did have to inconveniently come back a couple times for paperwork but as long as they kept us in good communication, which they did, everything was fine. Pasha sold us the car and Zack helped us finance it. They were both great.
My experience was great, the service that you guys provide i
by SPBANGA from DealerRater.com
December 6, 2018
I would highly recommend your location and services to my family and friends. I have never had a complaint about my cars service not done well. You guys have exceeded my expectations and I will continue to come here for my car service.
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