I did an extensive internet search for the exact car we were looking for and Royal Moore (along with 3 other OR dealerships) had that car. Royal Moore had the best pricing hands-down. Zach Rangel worked with us over the phone to work out the sale and access our trade-in from afar. Compared to the other dealerships I worked with Zach was the best - he wasn't too aggressive, didn't call me 10x a day, was straight and to the point. When we arrived at Royal Moore to pick up our car, we worked with Golda, Nick Lee & Nate in finance. I would say our only complaint was that it took a bit long to work through the finance end of things - but we did purchase through a business (which they said takes longer). There also was some confusion / miscommunication about the interest rates, but in the end it all worked out. Overall, great pricing, great people, fair trade-in value. Thanks!
Had purchased Prius Prime Premium 2018 here. Our experience has been great and got a real fair deal with rebates and discounts. Bob, Amy and the manager of the store have been really great people and they try to retain their customers with their honesty and customer-centric approach
I only go to this location because of Mitchell. I have struggled in the past with communication and thoroughness of work. Mitchell takes the time to ensure I understand, delivers on what he promises and reads me as a customer. If and when you lose him you will lose me!!
Sam is a honest salesman, a pleasure to do business with, straight forward and knows his vehicles.
Sam held the Benz for me as promised, I drove from Seattle to Portland to test drive it. There were buyers wanting to purchase it before I could get there. I purchased it. Happy customer.
Troy was super helpful and kind when I purchased my new Corolla. Car buying can be stressful, but with Troy it was easy and fun! His knowledge and enthusiasm for Toyota made the process go very smooth.
My first experience with Justin was a few years ago. I was pleasantly surprised that he left me alone as I looked over the car I was interested in. Now I've purchased three cars from him. All three were finalized by email including trade. Pretty incredible. I'd not experienced anything like that during my 45 years of buying cars for myself and my wife.
Recently purchased a 2019 Highlander. Working with Aws-Jordan is so easy to work with. I have been doing research and went to see if my husband could ride comfortably in the passenger seat and behind the wheel, he had no intention to buy a car that day. The team laid everything out with no pressure. Thank you.
Cargurus called us and an appointment was made after we saw the car online. The whole process from our contact with the GM to the car saleman to the finance guy was up front and honest. They asked us what we wanted and if we wanted to explore any options. No pressure and no ick feelings. This was my sons first big purchase and he paid cash.! No hassel in and out in less than 3 hrs.
My husband and I were in the market for a new car. Our first stop was a visit to Capitol Toyota to look around and zero in on which model was for us, *We had intended to check other dealerships vefore we made any decisions. From the moment we stepped out of our car, at Capitol Toyota we were treted to extraordinary customer care. The sales team of Victor, Sam, Lee and Nate couldn't have been more helpful, knowledgeable, and worked very hard to present the best deal possible. We are now the proud owners of spiffy new Rav4 and couldn't be happier! Thank you guys!
Helpful, attentive and friendly staff. I had called ahead and gave a time that I would be there. The vehicle was pulled up and ready for us to test drive when we arrived. They made the whole process effortless on our part.
Our sales associate was very friendly and helpful. It was my first time buying through a dealership and he made it very easy. The car was in very good condition and the miles were excellent. They wouldn???t lower the price any, or remove the anti-theft code fee, but I feel like we still got a great deal, and they were pleasant to work with. We were able to drive the car off the lot that night and it???s been a great car so far!
* Title, other fees, and incentives are not included in this calculation, which is an estimate only. Monthly payment estimates are for illustrative purposes only and do not represent a financing offer from the seller. Other taxes may apply.
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