As usual, recent, routine service appointment went according to plan with no surprises. Service advisor, Andrew, was courteous and efficient. Waited while service was performed and car was ready sooner than promised.
I worked with Jan from Carvana- she was able to explain to me the process, make sure I was comfortable with where it was at, was able to be reached and kept communication open. The pick up process went smoothly and I was able to sell my car without any glitches.
We knew what type of vehicle we were looking for. The dealership had a Great selection to choose from. Our Salesman Joe did a great job helping us narrow it down and we had our vehicle in less than 2 hours. Most of my car buying experiences have taken 5 hours or more. I for once didn't feel drained leaving a lot and didn't have any second thoughts after making a purchase. Great Experience.
My experience has been very positive so far as I look to buy a used vehicle. I am especially impressed with Melanie Krill’s efforts and professionalism to help me find the right fit vehicle and help overcome the objections I’ve had. She is an excellent Sales professional. Note: Did not purchase vehicle yet.
* Title, other fees, and incentives are not included in this calculation, which is an estimate only. Monthly payment estimates are for illustrative purposes only and do not represent a financing offer from the seller. Other taxes may apply.
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