Drove four hours to reach this dealership which was out of state for us. Pricing of the vehicle and trade in allowance very fair, worth the drive. Salesperson and sales managers very polite and accommodating with very easy buying process. Our only complaint is the not so optimal communication between the sales team, finance team and repair shop. All was well in the end but it could have been a perfect transaction, rather than a lot of back and forth. Overall, we would shop there again but beware of potential miscommunications between their staff.
Mr. Fred Fortson provided an upscale experience during the entire process! After locating similar cars at Lexus dealers near our hometown of Nashville, Lexus of Chattanooga came through with our desirable price point for the new ES 350. Fred made the drive worth our effort. Upon arrival, the ES was inside, detailed and ready for delivery. And yes, anyone looking to purchase a Lexus should give Mr. Fortson an opportunity.
This was our 2nd car from Capital and Alicia Normand our sales person. I don???t have the words to express our satisfaction that we had with both sales. They worked to get us the deal WE wanted. Been buying cars a long time at different places but this place is it for us we will be back, thank you!
A great experience. The best Alexis is very kind and did an excellent delivery and walk around review of the car. Mike is also a class act. Last but least the dealership is spotless clean. I should move in. Ha ha
Very professional, friendly, and knowledgeable. Quick service. Easy to understand. Delivered when promised. Reasonable price. Nice waiting area with refreshments for customers. A place I will highly recommend.
Everyone was very helpful throughout the entire process. We were there for 6 hours looking for the right vehicle. We finished the purchase over a hour after closing time. I was surprised by everyone’s great attitude even though we were there so late. By far my best auto purchase experience thru a dealer.
Got a very nice car for a very nice price. This is my second Camry from Ed Martin Toyota and it probably won't be the last. My salesman, Fred Holmes is a big part of choosing Ed Martin as a dealership. He listens and helps make choosing a car stress free.
We checked out two other local dealerships (Toyota/Chevy) and Village Pointe earned our business hands-down. Justin D'Angelo was thorough, answered all of our questions and made sure that everything from the vehicle features to financing was transparent. We received two other quotes on our trade in and Justin was able to match that plus offer a better deal on the vehicles. We walked away with fully loaded autos and a great maintenance package for each for less than the other dealership was quoting a purchase / lease combo for two vehicles. If the service department is half as good as the sales / financing is then I will be extremely happy. Thanks for all of your hard work and professionalism Justin. We truly had a great experience, for the first time, buying our vehicles.
We knew what we wanted walking into the dealership. Our salesperson Mary Jayne got us the best deal possible & expedited the whole process. Great sales staff, great dealership. Would recommend them in a heartbeat.
Bought my new car from this dealership and was in and out within just a couple hours. I worked with Chris and Dean and was treated with respect and they went above and beyond to make it an easy and enjoyable experience. I would absolutely recommend them to my friends and family!
My wife and I had been shopping around at various Toyota dealers and decided to check out Toyota of Seattle. We were quickly introduced to Mirek who was very friendly and extremely knowledgeable of Toyota in general as well as the Toyota 4Runner which is the vehicle we were looking at. Mirek was more interested in finding the vehicle that was right for us instead of just making a sale. He took the time to find out a little about us. Between Mirek's knowledge and genuine care our overall experience with Toyota of Seattle was truly a great one.
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