Other than the couple of drives to Arlington from Stephens City I had a good experience. First impression was it was a small lot with little parking. They had a totally full lot! I had made an appointment to see the vehicle and it was clean and ready. We did a walk through of the unit in and out. There were a few issues and they told me they would take care of those things. I told them I'd return the following weekend to buy the unit. Pretty normal stuff really if you buy used cars....Here is the reason I bought from these guys......I went through a three month search for a Suburban with the least miles and latest year model for the least money.....I went to many dealers within a seventy five mile radius and honestly it was a bad experience as the majority of guys we talked to really didn't care if we bought or not. One guy was drinking coffee and threw me the keys and told me where to find it on the lot. I was tired of all the salesmen who where indifferent and uncaring. I get to Eagle and it was..."you are the boss Sir, tell us what you want and we'll make it happen. They did everything they said they'd do and more. They were busy to the max and they busted their tails working hard for me and everyone else. Compared to the large dealerships they were unsurpassed. Eager and honest. They won by business with integrity. I didn't haggle on pricing as they had the unit priced fairly and because they were eager to work on the "punch list" that we put together I didn't want to cut into their margin too badly. I got a good, fair deal. I am happy with the unit and it runs great. I just need to sell my 05 Suburban now to make my wife happy. Try these guys out!
We just bought our 2nd new Fusion Hybrid from Battlefield, and from Greg Wood. He’s amazing and makes buying a new car enjoyable. We’ve had all service done thru the dealer, and the service has been excellent every time.
I'd never purchased a car from a dealer out of my area after finding it on the Internet. Nine Stars made the process very comfortable and easy. The car was in excellent condition (I had it reviewed by an independent mechanic). The price was fair, and the whole process took no more than a half hour total. They just need a little more space for customer parking and to move vehicles around. Overall, I was very pleased and would go there first when looking for my next car!
I leased Chevy Traverse in 2017 from this dealership when it was Manassas Chevrolet and had a bad experience. This time wanted to buy a Cruze. Every step went without any issue. Sales Associate Carlos was very professional and nice. Austin in finance answered all my concerns and was very professional. It was overall very good experience.
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