I made an appointment with a sales person who contacted me by phone in response to a website enquiry I made. The sales person was waiting for me when I arrived, took me out for a test drive and handled the sale thoroughly and professionally. There were one or two minor maintenance issues I wanted the service department to check before taking the car, so they kept it over the weekend. The service manager called on Monday to update status and kept me informed. I picked up the car on Tuesday and have been pleased with it. Price was what should be expected for the make, model and mileage according to Cars.com, NADA and Kelly Bluebook.
Thank you Kuni BMW for a wonderful car buying experience. I purchased a beautiful new BMW X5 yesterday and found the staff to be professional and informative. My appointment began at 1pm and I was driving home in my new car by 4pm.
I am very happy with my purchase. The sales consultant, Nicholas Raymond, was very helpful. In the future if i need a amother car or help, i would look for him. Very paitient and understanding for the customers needs.
Troy was super helpful and kind when I purchased my new Corolla. Car buying can be stressful, but with Troy it was easy and fun! His knowledge and enthusiasm for Toyota made the process go very smooth.
My experience at Ron Tonkin was excellent. It was my first time buying a new car and Roy Ramirez made it very easy and low pressure. He knew I wanted to stay loyal to Ron Tonkin since their service department has been so good to me over the years. He didn't originally have the car that I wanted but he found it and he gave me a great price. He was respectful and patient and it was a pleasure buying from him.
This 5 stars in for one employee in particular. Tim Gardner in the service dept. My little story... I had recently purchased my vehicle on April 1 & had to return it on April 4th due to the speakers, window and a little idle. It was now 4/16/2018 and my car was still not finished because the speakers were missing a part that need to come from Korea, they told me my car would be finished no later than Monday and that was a promise...So long story short everyone I spoke with said they would call me back and help me figure this out and no one did, they called with the same info about waiting for a part but no new news. Thankfully I called in 4/17/18 to check on my vehicle on when the part will be in and Tim (which was my first time speaking with i'm through these couple of weeks.) and he said the part was scheduled to arrive on 4/24/18 I was furious. Here I am driving loaner cars and not even able to enjoy my new car for a whole month. He listened to me and quickly went into action and said I am going to help you, we are going to fix this. Literally in 2 hours he called back said that they can get my car to a certain place and they can do it if I agree and also offered me a couple of other things and said I will get your car to you by today or tomorrow after he explained this to a manager. All in two hours! and I couldn't get a straight answer for two weeks! Tim called me when it left car max and when it came back and tested the stereo for me himself! He completely turned my whole experience back to a positive one again and now I am truly happy he went above and beyond and keep his word! He was very kind and put actions to his words! He is definitely the highlight of my week! now I can drive my new car thanks to TIM Gardner.! Thank you TIM! You don't know how happy we are!
Just bought my Audi Q5 from here and I loved the service from the whole team. Sales people not pushy at all, no pressure atmosphere and clean car at fair price. Gave us a great value for our Acura. Finally, they got us a better rate than our bank could! Highly recommend great people.
It was a pleasure to buy a new car with agent Taylor Rehm. He was patient , friendly and made sure we are satisfied and understand everything. We are over 80 years old and he treated us with utmost respect. Boyce remembered us too, as we stopped by today. We highly recommend Wilsonville Toyota and their staff
Went looking for a new 4Runner at several different dealerships and everyone tried to over charge me everywhere that I went until I went to Gresham Toyota and finally received a good price. Working with Johnny was an amazing experience. He didn't try to play games or mess around with the price. He was a straight shooter that I really appreciated. Highly recommend using Johnny and Gresham Toyota.
We worked with Kristin DeMars right from the start. We had done prior research and knew we wanted a Rav4. She listened to our wants and needs and found a couple cars that met our criteria. She thoroughly explained what options were available on the different models. After our test drive, she gave us time to discuss our options. There was no pressure at any time to purchase. Once we decided to buy, the completion of the sale went smoothly. All the staff were friendly and knowledgeable along the way. We would definitely recommend Toyota of Gladstone for your car needs.
I can???t say enough good things about this team. They have it all. They have a new customer for life! Kenny found me the right car at the right price. Joe helped with some details that kept my payments under control. Russel took care of any work the car needed. Jeremy got me a great interest rate.
Professional, friendly, and knowledgeable experience!
by Toyota10 from DealerRater.com
December 5, 2018
My trade in experience was an easy process, with the help of a few professional, easy going and knowledgeable agents, who took the time to make sure that I was happy with my trade in value. They were informative on any questions that I had, while helping me go in the right direction of a new purchase. Awesome experience overall!
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