The service provided was exceptional. The service receptionist, Dena Raymondo was pleasent and professional. I was called when service was complete. The service personnel along with maintance needed was outstanding service. Thank you for an outstanding job!
Just bought my second Mini Cooper from this dealer. From the time I walked in till the time I left everything was perfect. The sales associate Spiro Borgris is the best...knowledgeable, patient, caring, and so willing to assist me and make sure that I am totally happy and satisfied with my purchase. He is always spot on with everything. I always tell everyone I know how great Spiro is.
We recently purchased a Subaru here for me and when my husband got into a car accident and needed a new car we knew just where to go. Anthony and Rich are amazing. They were so wonderful and walked us through everything step by step. You never feel like you are being taken advantage of here, but genuinely feel taken care of. Our girls love it here and the staff were so kind and patient with them as well. They felt like honorary employees :-). We always felt welcome when we walked through the door. We know where we will direct our business if the need ever arises and we know where we will tell our friends to go. We appreciated the professionalism and care we received at Brewster Subaru!
I met with Alejandra Arboleda to discuss new car options and I walked out of the dealer with a brand new car the same day. Alejandra and the rest of the team were extremely professional and worked with me in getting out of a lease before the actual end date. I was able to get the car I WANTED!!!!! Go to Rivera Toyota and ask for Alejandra!!!
Since the day I bought my Highlander Everyone from the top to the bottom Have been nothing but kind, helpful and Respectful. I have felt very well taken care of and I know I can always count on them to settle any problem I may have from big to small.
Awesome Buying Experience and Excellent Customer Service!!!
by JLBento75 from DealerRater.com
October 29, 2018
Salesman, Rob Scalere & the the GSM, Liam Tully worked with me to purchase my 2018 4Runner limited and were extremely helpful and HONEST from the very start. I visited three different dealerships prior and I was treated completely different by Liam, Rob and the Rivera Toyota team. There was absolutely no pressure to purchase, Rob addressed my concerns, took the time to show me how EVERYTHING in the 4Runner works, and most importantly, there were no hidden fees!!!! I love my new truck and every time I jump in and start it I'm reminded that there are honest dealerships out there that care about making the customer happy.
This is a great place. I purchased a new Tacoma recently. David was my salesperson. Randy was my finance manager. Everything went smooth and Randy even lowered the price of the truck to buy a warranty! It was practically free! I highly recommend this place!
I came in not knowing what to expect. The lady that helped me was nice enough to work with me even after the dealership closed. I did not feel pressured and she was very honest about the whole process and any applicable fees.
Stopped at dealer late in the afternoon for an oil change. I did not have an appointment and expected that I would have to make an appointment. They told me it could be done in an hour. They checked my wheel alignment, changed my oil, and washed my car in the hour.
On Monday December 3rd our family went car shopping for my daughter at Johnson Toyota in Middletown and were met by Brian a Johnston sales representative.. from the first time we met until the end of our visit we were treated with the utmost respect. And our questions and concerns were answered we were treated like human beings not just a number. Brian's goal was to make us happy and to get us the best deal possible which he succeeded. Thank you from the winner family to Brian in the Toyota team we are very grateful thank you
Having bought numerous cars both new and used over the years at various dealerships, this was the first experience that I didn???t feel pressured to buy. The service and communication were excellent throughout the process. I worked with Brian Ruperti and his service was excellent, I would highly recommend asking for him when you walk through the door.
After 10 years and almost 250,000 I reluctantly traded in my RAV4. While I looked at other suvs and almost purchased a crosstrek whenbit came down to it, I purchased another RAV4. In using Johnston???s where all of my siblings have also purchased their cars, I knew I would feel most comfortable back there. I work with Danny and he was fantastic. He was patient and made the whole process seamless. Once I finished all the paperwork I knew I had made the right decision. Thank you Danny for such a great experience. Also, thanks to Chris for walking me through the finance process! Go buy a Toyota from Johnston???s and ask for Danny! Michele McKeon
I came to Johnston???s toyota on Black Friday hoping to get a really good deal on a RAV4, and they did not disappoint. Brian was a really conscientious salesman, even taking the time to explain how to use features in my new car I was unfamiliar with. I would definitely recommend Brian to anyone who is new to car buying, or just looking for an exceptional customer service experience. Thanks to Brian, I was able to find the perfect deal at my price point and I am in love with my new car!
Mark took exceptionally good care of my service visit making sure all needs were met. He was friendly, attentive and offered to make my wait as convenience and comfortable as possible. He was accurate with the service appointment wait time, did an excellent job making sure all questions were answered and thoroughly went over all the details of the visit! I really couldn't have been more pleased!
Liam Tully was extremely professional, helpful and accommodating to my situation. He answered all of my questions directly and gave clear explanations. No grey areas like I have experienced at dealerships in the past. 5 Stars Class Act.
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