From the moment we walked in we had great service. Brad Baker was the awesome guy we dealt with. He worked with us to see what was right for us and get us into the perfect vehicle. We test drove a Highlander and fell in love. Brad explained different features with us so we knew what we were getting for our money.
Exceeds my performance expectations.
by Lynn from Smyrna, TN
December 21, 2018
This vehicle meets my needs. Plenty of maneuver room, good visibility, comfortable for long driving, excellent gas mileage. Folding rear seats afford adequate storage room for luggage for extended trips.
I went in to see the car I picked out online. Met with Mallory, she was very professional. She stayed focused on the task at hand, which was to help me purchase a car. She didn't get side-tracked or leave me waiting. She got me in/out and on with my day in about half the time that I planned. She treated me as a serious buyer and was super polite. I hope my next car purchasing experience is with her.
We bring our Rav4 to Machens for service and have never had any issues. The service department always does excellent work, with original Toyota parts I know we can trust. Terry Pruett is very pofessional, friendly and thorough. I heartily recommend these guys.
Sam helped us every step of the way in initial research, test driving, and purchasing process. Very straight forward and friendly, I can recommend dealing with Sam to anyone interested in purchasing a Volkswagen.
We visited a few dealerships and are glad we landed at Northbrook. Larry in sales listened to what we needed, answered questions and gave us good options. Manny and Anthony were very helpful in processing the sale. We were not familiar with all the new safety and communication features and they took their time in explaining these to us. We feel that if we continue to have questions we will get excellent customer service there. And best of all are very happy with our new Toyota!
by Familyman from Phoenix, AZ
August 1, 2018
This is our 4th Sienna and 8th minivan. We average 25-30k miles per year. These vans are worry free and very practical. Second row legroom cannot be beat by any 3-row vehicle, regardless of trim level. Air Conditioning turns this van into an ice box on wheels in all 3 rows. Personally I’d stick with an AWD XLE Premium for perfect balance of features, handling, and comfort. The Limited adds an awesome mid-cabin moonroof that actually opens, but it steals about 3’ of headroom from the second and third rows. My kids love it, but I cannot sit back there comfortably. If you plan on carrying people over 5’9’ in the back, this is a bad idea. Limited FWD models, like my current van, have a power folding 3rd row, which is slow and can be annoying. Lower trims and Limited AWD models have a very easy, quick folding, manual 3rd row. 20-22 MPG average depending on driving habits on all trim and drivetrain choices.
The process was very thorough. Everyone was friendly and helpful. My sales associate Hassan was wonderful! Made sure my visit was perfect from the moment I walked in the doors to the moment I drove off.
I found the car on "Cargurus" called the Dealerand made an appointment. Got to the Dealership and worked with Eylish. She was able to answer all my questions. Was very honest. She worked very hard to earn my business. I appreciate the way she explained what was going on during the Sales process. It was a pleasure buying a Car from her. I also appreciate the Manager introducing himself and then Thanking me for my business.
Zack Tesfai was very informative and professional. He has a great personality and very easy to talk to. Once we finished our purchase on a 2018 Rav (which we LOVE), and came to sign papers he put us at ease. As he explained our new vehicle to us, you could tell he definitely was very knowledgeable. Zack was great to work with We rate him as excellent!
by Kenny from Birmingham Al
November 8, 2018
Great value drives smooth top of line Toyota is rated
Number one by consumer reports. Great field of
Vision when driving. Cargo space large when back
Seats go in floot
Joe was an amazing car sales man. He was true to what he said and if he didn’t know the answer he found it out for you. Every time I called Hertz Joe would answer it was like he was running the place. Anytime I went to the dealership Joe was out in the heat showing a customer a car. He is just so great. When we went inside the other car sales men were just sitting around eating or chitchatting. Joe was an amazing experience just in himself I have never felt so confident in buying a car and not feeling preassured or stressed. I’m sending all my friends to hertz but not for just hertz but to speak with Joe because he is truly amazing.
Excellent Certified Pre-owned Car and Great Service
by Mike from DealerRater.com
October 18, 2018
We found the Honda Accord 2016 with the great drive, low mileage and fair price. Eddy Mondesir helped us a lot to find a car to fit for us. He also friendly and service mind. It's no pressure at all to buy a car over there. The sale manager explained very well about the cost and financial, and also sincere to us for showing the price from KBB and carfax to compare with their dealer. It's very impressive! We are strongly recommend this dealership.
The Toyota Sienna XLE Mobility Van served our need
by Faithful from Austin Texas
August 3, 2018
I am pleased with this vehicle. It is a pleasure to drive. We researched Mobility Vans for several months before making our decision, because we knew it had to serve our needs.
Seen the car I wanted online went into the dealership I was greeted by salesman Curtis Smith he was amazing from start to finish very professional very easy to work with Curtis made the hole experience very pleasant... Bought the car that day very happy
I’ve been a devoted Toyota customer for a long time. I’ve owned or leased 10 different Toyota vehicles in the last 30 years and of those 10 vehicles, 8 have been purchased/leased from Tarbox Toyota. It’s more than just simple brand loyalty that keeps me driving a Toyota. The superior quality and reliability of a Toyota automobile are more than enough to keep me as a Toyota fan, but what is equally important to me is the people and the service at Tarbox Toyota. They are what keep me coming back. The team at Tarbox Toyota have always made me feel that my business and my loyalty to the brand and the dealership is genuinely and greatly important to them. From the sales staff, especially John Morrissey, to the managers, (Chis and Anton), to the service technicians, to the owner, Ed Tarbox himself, they all have gone out of their way to ensure that I remain a happy and satisfied customer. Tarbox Toyota is a credit to an already stellar car manufacturer.
For flat roads only
by Wheeler from Nj
August 8, 2018
I understand the previous owner’s desire to get rid of it at such low mileage (5000).
Around town, accelerating on an incline, causes jerky performance. And, upshifts/downshifts, at highway speeds, on hilly terrain, are quite harsh. Dealers are at a loss, ’nature of the beast’ reaction.
Noisy, inside and out. Turning west at sunset, means no instrument lighting...., in the ’auto’ switch position. Sorry officer....
Styling, seat comfort, and safety are still great.
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