Came in to replace battery and service rep or supervisor, (not really sure), was very quick and courteous. I was out with only 15 minutes or so. I love how you don???t need to make any appointments for any service.
Al Corrales completed the 80,000 mile service along with a great deal on my new tires including price and guarantees. Al always only recommends what needs to be done and gives me heads up on what may be needed next time. He is always courteous and friendly.
Tammy Chinea was exceptional, she listened to my needs and concerns in the search for a used car. She was polite and extremely professional. Although I did not purchase a car she is definitely the person I will return to when I’m ready to make my purchase.
more professionalism on the part of the total staff. They have a very inappropriate musical show to be a dealer, for my UNNECESSARY, the music can be more classic and less stormy, the new building has much more presence, but you have to improve the professionalism to serve the public.
The service reps were very courteous and professional Aaron Newman is very attentive, professional, and cares about customer satisfaction. He reviewed my concerns, took time to explain things to me and made sure the courtesy car arrived on time.
by Nara Castro, Willie Cantillo from Hollywood, FL
September 0, 2018
I came all the way from Los Angeles, CA to move to Miami, FL from all the times I’ve left out of dealerships upset with a bad experience. Toyota of Hollywood Florida is by far an exceptional experience like no other. I tried trading in my car for new Camry in many dealerships. Not one dealership made the effort to help me and my budget after mentioning I filed bankruptcy. Just so you know what was my situation, I recently filed a bankruptcy while still carrying some student loans on my back. After leaving California for how expensive it was my car was hit when I got to Florida with no insurance. Not only do I have back pain but now I have a damaged car with a lawsuit in process while having bad credit and people turning me down. Trust me when I say that Toyota of Hollywood will make sure not only your experience is great but also get you the car YOU WANT. Make sure you swing by and ask for Nara Castro (salemen) and Willie Cantillo (Finance Manager) tell them Jose Sosa sent you
Excellent, just need to bring the car back to SEE why the engine light is coming on. The car is driving excellent but I am concerned about the engine light.
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