He works with you and You guys are lucky to have an employer like him excellent work Alejandro Keep the good work Happy with purchase waiting on replacing on tires only when you guys get them and can???t be more happy great great work guys.
This is my second Rav4 leased from Toyota of Greenwich and my family's 6th car from this dealer. This time around, I worked with Bobby Caldwell. He was professional, helpful, and was able to answer all of my questions. I never felt the pressure to make the deal that you feel at other dealerships.
The whole experience from slightly early lease-end to driving off in my beautiful newly leased 2018 Rav
went very smoothly.
Dave Sullivan, who also worked with me on my previous lease, made sure to stay in touch without
being overly aggressive or pushy.
Owner Clint Steen takes care to keep a family-type atmosphere making sure the customer's concerns
and well-being always come first.
I'm also looking forward to seeing Jay O'Connell and the rest of the Service crew when it comes to for that.
Christopher Gallo in the service department really helped me find out why my Toyota matrix was shaking so much. The service department went above and beyond and helped me find more issues that I will come do service for in the future. There prices where fair and my service advisor made sure my car was in good hands at all times. He even got me a shuttle ride home to since I was stranded in New Rochelle.
This dealership does what most marketers out there do so I was not very surprised. However, I felt uncomfortable, pressured and dominated by the sales team. In trying to inquire and gather relevant information pertaining to my purchase, the sales team expressed a feeling of time lost on their end; ???which means I was wasting their time and I needed to seal the deal ASAP???. I felt like I needed a day to make up my mind, but they got very angry at me and one of them spoke to me in a disrespectful manner and tone of voice, but I kept my cool. They also asked that I make a deposit if I needed to come the next day. I didn???t like the fact that I had to deposit any money on my first visit but I cooperated anyway because they had already projected guilt on me. If I were to rewind time, I wouldn???t visit this particular dealership. The good thing is they worked with me to fit my budget and they were able to accommodate some of my financial request. And oh, they gave me a slice of pizza too! Overall I would say this dealership is competent with paperwork and efficiency in their office work flow, but they need a lot of improvement in the way they speak to their clients.
Quick and efficient service call. In and out within an hour
by AD930 from DealerRater.com
November 0, 2018
Charles Barratt was informative, efficient, extremely polite and helped me a great deal this visit. I will return shortly to get more work done. Overall rating would be hire if Hillside Toyota offered Loaner cars. When I come to this location, I have to take off from work.
I walked in with no appointment and was taken immediately and treated with respect and consideration. the waiting area is very pleasant and i hasd my car back in an acceptable amount of time. I'd recommend them to all.
David Sullivan was a pleasure to work with... he was not pushy, was upfront with costs, true to his word on trade-in and got us a great deal. Will DEFINATELY return for future cars and recommend to anyone looking for a Toyota!!
Friendly and wonderful staff. Clean and fast. Overall wonderful expernice. Really worked with me to get a good price for a car that i love.
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