Great place with great people. They talk you through the process, are very efficient and work with you and your price range. I would recommend to everyone.
The place also has a nice friendly feel to it.
I had a technical issue with car. Called, made an appointment and had the issue resolved. The service personnel was very courteous, professional and efficient. This is my 2nd car from Sansone and I look forward to doing business with them in the future.
I feel so taken care of every time I come in to get my car serviced! Comfortable waiting area, quick and efficient service, and they are honest. They only recommend additional items as needed and advise against it when not needed. Rally good service! I have recommended friends and family to Sansone!
I wish I could give 6 stars or more. Nelson Contreras is THE man! He hooked me up with the sweetest 2004 Toyota Landcruiser you've ever seen that they took in on trade-in from a long-time Parkway Toyota customer a few days ago. The car is by far the nicest low mileage Landcruiser I've EVER seen (and I've looked at a lot of them) and it is clear that Parkway does a great job taking care of their customers and servicing their cars with the highest degree of quality and integrity.
Here's the backstory:
I had bought a nice 2005 Toyota Landcruiser for my son from a private seller in the Spring. Before my son ever got to drive it, we had a tree fall on it during hurricane Michael in October and total it. So I've been looking for an LC for about 2 months. I've literally looked at a hundred of them online across the country. I called around and found that Parkway had just taken one in on trade. I think I may have been Nelson's first call. He sent me 50+ pictures of the car (including all of the places that some other salespeople try to hide so I knew exactly what I was getting) and I paid a deposit within 10 minutes of getting the pics. Then I flew up to NJ from VA this morning.
In the 22 hours between when I paid the deposit and arrived at the dealership, Nelson had a Master Toyota technician give it a full once over and they did about $1000 worth of maintenance to make sure the car was in pristine condition for me to drive it home. He gave me a list of the additional items not impacting driveability that the technician recommended I have checked out in the next year or so. They also had it detailed very nicely. And Nelson put in $20 in gas for me to top it off before I hit the road.
As I was driving off the lot with a big smile on my face, I saw Nelson working with another couple that was buying a trade-in BMW SUV f that he had just had detailed for them in the back of the shop with mine. So my story is FAR from unique I think. If you've in the market for a high quality used car or a new Toyota from a very reputable dealer, you should definitely go in to Parkway Toyota and see Nelson. You won't be disappointed!
Still smiling in Virginia Beach,
Sales and Lease Consultant, Ryan Blankenship provide an excellent experience in purchasing our new RAV4 XLE. He is very knowledgeable about Toyota vehicles and was very courteous to both me and my wife. He was able to answer all our questions and made sure that we got the vehicle that we wanted. Although the vehicle was not on the lot he searched multiple locations until he was able to find the vehicle we wanted. He went out of his way to ensure that the vehicle was set up to interface with our phone and provided us with a tutorial of how all the features of the vehicle functioned. We would definitely recommend him to anyone wishing to purchase a Toyota vehicle.
I've owned many cars and have dealt with many dealerships. For example I own a JEEP and deal with Bayside Dodge... they are the worst of the worst... yet with Scarsdale Ford I am welcomed, feel like I am treated properly, know the mechanics are of strong quality and they are HONEST. Louie in Cust.Service is EXCELLENT and they maintain my vehicle very good!
i was dealing with CHLOE when i was shopping for a ca.she was courteous professional and very honest on her presentation i ended up buying the car she is a good example for other used car salesmen to follow
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