The service is great! The online tool to schedule does not update the service records at Concord Toyota. Recommend that it not be used and call the service there. I have used it twice and been told I didn't have an appointment. Luckily they were able to still do the service.
Vallejo Toyota was great. Not only did the find the exact car I was looking for they gave me a fair price. Nataly Diaz did a great job. Would come back and even tell my friends to come all this way to get a car.
My wife and I had a great experience when we bought a new car at Toyota of Vallejo. I would like to thank our salesman, Dan Terruel, who was there for us for any questions and concerns. Dan is knowledgeable and easy to work with but most of all he went above and beyond to make sure we're happy. All in all we are totally pleased with our purchased . The following week my son went to Dan to buy a new truck.
Such a great buying experience! I'd been car shopping for a few weeks, and not only did this dealership have the exact car I'd been looking for, I received such kindness, patience and positivity from each of the associates I encountered. Pretty rare for a car dealership, in my opinion (and experience!) There were a couple discrepancies between the 150-pt inspection and what was actually on the car, but the team was quick to fix those issues. Overall, I am very please!
Excellent Service and pricing Completely Satisfied
by s4sandeep from DealerRater.com
October 0, 2018
I was almost done with purchase with other dealer but at last stage was approched by Ashley, she offered a deal without negotiatation that was unbeatable, every step in the purchase process was easy and hassle free. Love to do business with Ashley.
My experience was a bit of a roller coaster, but I want to focus on the end of my experience. After having to sign two different contracts for the vehicle we purchased, because the first two finance managers messed up and did not notify us: Julio was able to help us get in contact with Felipe another finance manager of Hilltop Toyota to get the issue resolved. They both were very apologetic in regards to our situation and made up for all the bumps in the road that we had prior by providing us with excellent customer service and for staying late that night that we had to re-sign the contract. I felt bad that they had to deal with the burden of my frustration, but even with having to deal with that they were able to turn my whole experience right around. If you go Hilltop Toyota, I recommend you ask for Julio and Felipe! Thank you again for all your help.
I was in the market for a commercial vehicle for my startup business. Julio and Olivia help me out and got me into a used ford transit! Amazing customer service!!! I was able to leave happy knowing that I had the best deal, I even purchased the extended warranty!!! I would total recommend hilltop Toyota to any of my friend and family!!!
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