I leased my 2016 Prius from this dealership a year and a half ago, and worked with Michael Brogdon. Last Saturday we went back looking for a Tacoma for my husband and ended up trading in my Prius for a new RAV4 (which I LOVE). Last night we went back and got the Tacoma as well. Both new purchases were with Michael as well. Michael is knowledgeable about all things Toyota, and is extremely helpful without being pushy. He even came in on his day off since we wanted a specific truck and was afraid it would be sold if we waited. Robert Traslavina in finance was a joy to work with. If you're a music buff he is definitely one you want to talk with! With 3 vehicle purchases under our belt with this dealership, we absolutely will not go anywhere else.
I have taken both my wife’s car as well as mine to Toyota of Surprise many times over the years. Sometimes it was to do the regular maintenance and others times for big repairs. Everytimeit was great service that was given. There were times that they really went out of their way to get us the help that we needed, and it was done quickly. My check engine light came on and I knew I needed to take the car in. It was late on a Friday night. I decided to walk the lot to see if there was used car that would fit my needs. I found that car and the representative let me take the time to think about it. The whole process went quick. I was able to land a great rate and a price that would be worth it. Even though I bought the car recently, I have been searching for the right place a long to me ago. Found it at Surprise, Toyota. No buyers remorse!
After a cool reception by the salesman in the lot, we were ready to leave, but decided to go inside and talk to the sales manager, Joe. He quickly introduced us to Austin, who answered all our questions in the most informative way. After taking a test drive, we purchased our new Highlander and were on our way in about 2 hours. Austin is very knowledgable and Joe made the sales process easy. Because we had a time restraint, we returned 10 days later to learn all the features of our new car. Matt gave us a thorough lesson and answered our many questions. It's the easiest vehicle purchase we've ever made. We couldn't be happier!
My wife and I went shopping for a Toyota Corolla. We heard great things about Toyota Surprise and decided to pay them a visit. Matt Smith was the guy who took care of us. He did a very good job taking us through the different features and design of our car choice. He didn't pressure us but he was persistent. We actually drove away to think about our decision and called him back with a counter offer. The reason for the three stars: Once we sat with finance, things went sideways as they backpeddled on the APR, but upon threatening to walk out they honored their word on the APR advertised. Additionally, it was the end of the day, and they got short with us. Customer service could have been better. Because we never caved in on price and got what we wanted, we got that "screw you" treatment you get when going to a Timeshare showing and not buying a Timeshare, but still walking away with goodies ... only in this case we actually bought a car. That said, we visited dealerships in Avondale, and I can honestly say customer service and prices are better with Toyota Surprise. Dealerships will always tell you that they are giving you the best possible offer, but remember you can always go well below MSRP for a good out the door final transaction. Thank you, Matt.
In comparison with my last car buting experience, George Henderson III was the best salesman. I told him I wanted him to be real with me and show me cars that were in my price range and he sure kept his promise. This dalership worked with me and George to get my forever car in my budget. I cant wait to buy my boyfriends car at this dealership when the time comes! If you want a car and you want honesty, guidance, patience?!?, SEE GEORGE HENDERSON III at Larry H. Miller Toyota.
Went in for a test drive, drove out same day with the 2018 new Toyota Tacoma I wanted. After friendly negotiation (that’s typical in car buying), Jagger and Luis were able to work out a great deal. Financing was also super easy (which depends on your credit quality) and serving afterwards to get base boards installed was excellent!
Just the service and friendliness of this dealership warranted me to consider them to friends and family.
I hate buying cars because of the dealership experience but I have to say this was a great experience. They listened, didn’t push me to do anything or take my keys. Even left and came back because I needed to think. The next day more than one person said hello and used my name from the day before. Devvan was my salesman and he was awesome. Spent more time making sure I was taken care of in the whole process.
After months trying to get my landcruiser repaired at a local shop, 1 week with the guys at camelback had my truck running great. They have the specialized knowledge needed for my 1992 fj80.
Thanks for truly being experts in your field.
I was looking to trade in my Mini Cooper on a RAV4. I still owed quite a bit on the Cooper and was actually very very skeptical a deal could be done. Eli from the sales team reached out to me right away through text messaging and email and definitely got my attention as to making a deal with AutoNation Toyota Tempe. Eli went way past above and beyond for me. From researching deals, checking in if I was still interested, to making the final deal painless. I’m very impressed with this location and staff. I was greeted with a smile after parking my car, Eli was quick to come talk with me about the RAV, and was able to quickly come to terms with a great deal for me to buy my 1st Toyota! 10/10, exceptional service, highly recommend Eli and the team at AutoNation Toyota Tempe!
The inspection included that a small leak was noted on a shock cylinder that had a "slight" leak but it was not justified to be replaced under warranty. If the shock was not designed to "leak" than it should justify replacement.
From the first visit to driving away with our car, Zach Vickery was a class act. He answered our questions and walked us through the whole process with the highest level of professionalism.
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