We arrived at a very busy dealership on Black Friday, expecting a long wait. Immediately, we were greeted by the sales manager and within a few minutes Kitty introduced herself and we were test driving a vehicle. We were treated fairly and the whole team provided exceptional and professional service.
NICK was my salesman. I would recommend him all the time. Work with me taking the time to explain everything also going over all the tricks and new stuff the vehicle is capable of doing with it being a new 19 tundra.
I did not know that the inspection and emissions had expired on my new car when I brought it in for an oil change. The inspection and emission test was taken care even though it was late in the day and my schedule appointment did not include this service. That is why I continue coming to Rohrich. The best service ever.
Knowledgeable and professional Service Advisors who are willing to discuss items in detail and to figure out what service or services are needed; also anticipating future wear and tear and proactively repairing now.
First - I am not sure if it is correct but #1 on this survey should be five stars. Corrie, the dealer rep was great. He knew about the van, how the systems worked and was willing to help me find the deal that allowed me to purchase the van from Rohrich. The next four items are based on twelve years of service on my previous Sienna as well as our interactions during my purchase of the new Sienna.
Jeff Krivickas did an outstanding job of guiding my husband and me through the buying process. He was kind and so patient as he educated us on the tech features of our new car and we left the dealership feeling very comfortable with our Corolla hatchback.
We had a great buying experience at Kenny Ross Toyota. Everyone from our sales to financing were extremely friendly and professional. we would recommend Kenny Ross Toyota to anyone looking for a great car buying experience. Thanks Jeff Krivickas for all the help.
I purchased a 2018 Toyota 4Runner Limited from Kenny Ross Toyota today. Jared Clemens was very professional and accommodating. He along with Marcus and the rest of the team made the experience enjoyable. I highly recommend Jared and the KRT team!
I highly recommend to anyone in the market for a Toyota to go to Kenny Ross Toyota and ask for Jeff Krivickas. I can promise you if you go with Kenny Ross and Jeff you will not regret it. Jeff is very knowledgeable about Toyota's vehicles and there was not a question I asked of him he could not answer. As a customer, Jeff will give you his undivided attention. never letting you feel like your just another customer. Even after my sale he continues to treat me with the same compassionate attitude as he did when I first walked into the dealership. He will not forget who you are after your sale is complete. Jeff is truly an asset to Kenny Ross Toyota. Great Buying Experience!
Jared Clemmons went above and beyond to find me the truck i was looking to purchase. He answered all my questions in literary 30 mins. When he didnt know the answer he queried it from another salesman within this 30 minute time frame. Visited on a Monday afternoon and drove it home Thursday morning! Cant ask for a smoother deal!
Found the perfect SUV online and contacted the dealership, Marty Armstrong was very informative and knowledgeable about the vehicle. I explained i that I was out of state and he made every effort to make the process easy for me to purchase the SUV. Great experience!!
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