We r repeat customers and thoroughly enjoyed our shopping experience. Kami is the BEST! The process of buying my Tacoma was simplified by him. He helped us to get a deal we were comfortable with and we feel we got a good deal and reasonable price on our trade-in. He has earned us as family customers for life. BTW, from the minute we walked in we felt good about being there. EVERY employee we walked passed greeted us warmly. Not so sure about the receptionist though, she seemed indifferent to my being there. Also, i dont remember the name of the finance manager but he was outstanding too.
Nick went above and beyond to make sure our truck was back for our Thanksgiving trip. He also made sure that when there was a mixup with a parts availability, we were given a rental vehicle at no cost.
This is the fourth time I have used the service department and I plan to go back. They have always been courteous, explained problems and charges well, assisted me with insurance when needed, and worked on my vehicle quickly. Now this is not to infer that my vehicle is in constant need of repair. Quite the opposite, my Toyota is reliable with almost no issues. Most visits are for routine maintenance.
Taylor Simmons made our car buying experience fun, easy and fast. He's great at his job and we not only found a new car dealer to do business with, but we made a new friend. Also proud to say he's an Veteran of the armed forces.
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