I called on a Friday and my service advisor was able to get me a Saturday service appointment! I know that’s not easy. Rhonda always comes through for me. I usually give her more notice. She makes me feel valued as a customer.
They did a great job of repairing three different recall items on the same visit, and completed the work in the time they estimated. Staff were friendly and the waiting room accommodations were great. Very pleased.
I brought the car for a routine service. They were friendly and courteous and took great care to service the vehicle. The waiting are was clean and pleasant. Tim made sure they also washed the car. I love the service and how well they do things.
This is the 5th vehicle I’ve purchased in the last 5 or so years but it was the #1 experience hands down. Shaun and Robert landed me on the perfect truck and helped be out of a difficult spot while getting me into more truck at a shorter term AND lowered my payments. What? How crazy is that. Thanks fellas
Curtis Wright, you wow'd me. Great price, great product knowledge, great process. In and out. Why? Because Curtis took care of it all. I came from another dealer who actually watched me walk out his door. Now, I know my legs are nice and all but really? When I went to Town and County, ain't no salesmen putting out their smokes and running up to my car. No, sir. Curtis was first class. Working together with the manager, Amer, I got it all and more. Thanks guys!
Curtis is THE MAN! We shopped a dealer closer to us and walked away very disappointed. And they held the door open as we did! WHAT THE...! A friend had me call Curtis and he told me to come on in, he'd take care of me. He got us the best financing, best deal, had great product knowledge, and the manager, Amer, went above and beyond to insure our happiness. Run, don't walk, to Curtis.
I purchased my Corolla and always bring my car to Town & Country Toyota for service. I think you may be more expensive than other places (I bought a battery) but the extraordinary service and peace of mind is well worth it. I had some other things that potentially needed correction. Jaden Green was my associate. He listed everything in order of importance, advised me of the need of each item and let me make the decision on what would be done...No pressure. I was so impressed with his attitude and professionalism. Jaden was great!!
My buying experience from Colton Parker, with scott clark toyota in matthews was my best car purchasing experience in 30 years. Colton was excellent at my requirements for financing, trade in and even drove me to a another scott clark dealership to ensure that i got the right car for me.... It did matter to him who got credit for the sale just so the customer received a great experience purchasing a car/truck. In my experience it was a truck. I would definitely use Colton the next time i purshase a car or truck.
Paul met me and took me around to see all models of the Prius. We went on a test drive in the module I eventually purchased. He was very informative and answered all of my questions without any hesitations. The dealership store was very clean. Mike Swint helped me thru the reams of paperwork to set up my financing. All in all, a pleasent experience.
Good experience. Salesman (Ash) was friendly and listened to me. I bought a used car and felt it was a good deal. But because they treated me like a true customer is why I bought.
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