MyService Advisor is Derrick Howard. Each time I take my 2016 Toyota Highlander Platinum in for service I am greeted in a very friendly manner and rapidly receive a detailed assessment of my vehicle service needs.
Mr. Howard is very Customer Focused, a consummate professional and provides intelligent easy to understand explanations with frequent follow up while I am waiting for completion of service.
Without any doubt, this is the “Best” Automobile Service facility I have ever engaged. Derrick Howard deserves much of the credit for my satisfaction with service from Nalley Toyota of Roswell.
I was just seeing what the new Prius had changed since my 10 year old vehicle and my salesperson Maliik Tooley discussed all the new improvements since my last purchase and also answered my questions about trying to get the 2018 or waiting for the 2019 to come in. I thought he was very knowledgeble and worked with me to make the best decision. I decided to go on and buy the new vehicle and knew it was not on the lot but should be arriving within a few days with my color choice and all the options I wanted.
I was returning a lease and was referred to Richard. He was very helpful in explaining the process and offered to work with me to find a new vehicle. I ended up keeping the car a few additional months. Richard would consistently follow up with me without being pushy. When I finally turned the car in he worked out a g great deal on the exact car I wanted. His sales manager supported him 100%. If you want a pleasurable car buying experience, do yourself a favor and ask for Richard Wong. DT
Steve Hanna is the gentleman I work with. This was my 4th service at Marietta Toyota. All my dealings so far have been stellar. Courteous and friendly staff. Appointments are easy to get at a time that works for me. I'm in and out within a reasonable time. Great waiting room where I can log on and get work done while I wait.
A great experience. The best Alexis is very kind and did an excellent delivery and walk around review of the car. Mike is also a class act. Last but least the dealership is spotless clean. I should move in. Ha ha
Darius went above and beyond to delight me. I appreciated the thorough inspection of my 2001 Tundra, it provided me with details about what my Toyota needed. I especially appreciate being able to be shown in person what was needed.
I was pleased with the pricing after using my mailer coupon.
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