I had been searching for a Toyota Tacoma for a while but was never convinced by other dealerships. The moment I arrived to Ventura Toyota, I felt a good vibe from everyone. I felt as if they were looking out for me and for what was in my best interest. We spent a couple hours discussing exactly what I was looking for and looking at different trucks from varying prices with the amazing team of Sam, David and Paul. Finally, we found me the perfect truck!
I was pleased with how smooth everything went and all the follow-up calls from Toyota. I would definitely recommend to anyone. Tell the team exactly what you need and are looking for, they will make it happen for you!
From the moment I walk onto the dealership lot I was greeted and provided with outstanding customer service! This was by far the best car buying experience I???ve had. It didn???t take long to drive off with the vehicle I wanted. Thank you, Ventura Toyota!
This is my second time to this dealership. I would like to say Ventura Toyota gave me a great customer service and a great car. I cannot ask for more. This place can make your dream come true and for sure they will not let you leave this place without giving you a set of keys to your new car!
I first came to this dealership for the service department with my Ford. I was very unhappy with the surrounding Ford service departments and a friend who owns a collision center recommended Ventura Toyota Service Department. Jason Rail was my service advisor for years and now Scott Robles and Kevin Hurlic take care of all of my vehicle maintenance and service. I recently purchased my new vehicle from this dealership and could not have asked for a kinder staff to assist me through this process. Luis Martinez, I thank you for everything you did for me. You are truly one in a million. You truly paid attention to all of my concerns and every detail during my transaction. I would recommend you to all of my family and friends. From management, to the sales and especially the service department Ventura Toyota truly cares about each customer they service. Thank you for everything, RLM
I brought my car in for inspection/repair and had excellent customer service from Carlo. I had two issues, an odor when using the AC and abnormal noise/binding when shifting. Carlo educated me on certain aspects of using the cooling system to eliminate odors and took the car in for inspection of the shifter. The technician determined the shift assembly had failed, the part was ordered, and I was called when the part arrived. Carlo was not available when I brought the car in for repair so another service representative assisted me, Jennifer. She had reviewed the record that Carlo had generated prior to my arrival so was prepared. Jen provided excellent service; the repair was completed and my car is performing much better. Jen assisted me with a second issue regarding a question I had about an HVAC filter for my car. She went the extra mile to consult the service manager, Kevin, who was excellent in handling this problem. Thanks to Carlo, Jen, Kevin, and service technician Michael, for a five star customer experience in the service department.
We had the pleasure of working with Deon when we recently purchased a new Tacoma truck. Deon was very pleasant to work with. He's a no-pressure salesman who we very much enjoyed talking with before and after the sale. He was quick to get us on the road after all the formalities were taken care of. Eddie in Finance was great too. This was probably the most enjoyable new car experience I've had. I drove for 1.5 hours to see these guys instead of going into my local dealership. If you find yourself at Ventura Toyota I hope Deon is the one to greet you.
We are so very happy with our purchase. We got everything we were looking for in a car and the price...staff was great! And friendly!!!the finance guy... the manager... thanxxx thank you Michael Levine for your Helping us out!!!...
Thank you Luis for helping me get the car I wanted !! You were amazing ! Also thank you to the finance manager !! Such an awesome dealership. Everyone is super nice and helpful. Will recommend my friends and family & will be back in the future. You guys rock !!!!!! Especially Luis Martinez. 100% recommended.
This is the first time I brought a car from Ventura Toyota. I always took my card to Ventura Toyota for service but previously brought my Toyota from a different dealership. I went to the dealership just to have a look at new cars. Out of nowhere Michael comes and introduced himself and said I would like to help you out. I explained my situation and what I was looking for. Then I had other things going on then I said I would come on another day. I failed to do so but Michael kept in touch with me and last weekend we did business and it was very easy to work with micheal and Edi. I felt more comfortable doing business than my previous dealership which I have been dealing for the past 10years.
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