I went to 3 cities and 5 dealerships looking for a specific type of vehicle. Rossco was one of those dealerships. At each of the other places I visited I felt somewhat intimidated by the sales staff but not here at Rossco at all.
Ricky was very friendly, professional and helpful. When diagnosing a possible issue with the car, he suggested exactly what I was thinking and we worked it out immediately.
The price was half KBB suggested price, CarFax was exceptional and the car drove out better than any of the others I tried. How many dealers this size offer CarFax "free" report - none I've found!
If I could give a higher score I would - extremely happy with value.
The most amazing vehicle ever!
by BeeMama from East Jordan, MI
January 6, 2019
Bought this van new. It just turned over 444,444 miles! The most reliable vehicle I have ever owned. It has been all other the country multiple times, towed a travel trailer for 3 months, made a trip to Alaska. I travel cross country often and have never been left stranded. I'm a road/mtn biker and the height of the roof easily allows me to roll my bikes in upright with no problem. The back well is perfect for the dog when she is a muddy mess after a hike. There is a ton of room in the back for hauling landscaping plants, furniture and camping in if need be. It has required some typical wear repair. The CD player finally died. The interior has held up amazingly well. Finally had to replace it after hitting a deer and did so with a tear in my eye. Best van ever! Many friends bought Sienna's after seeing how functional this was for our lifestyles.
Ricky over at rossco gave me a very comfortable buying experience, he showed me his inventory in my range and even told me to take the vehicle to a mechanic for reassurance. My son is very satisfied with my purchase and says it runs great with just oil changes!
Before I stopped at Rossco I went to three other dealers. They all tried to pressure me into buying their vehicles and were hesitant inspections . I didn't get that from rossco at all which is what's going to make me come back again. Thanks again Rossco!
Awesome for a family!
by AmyB from Glen Mills, PA
November 26, 2018
Great car to drive, very smooth. Lots of room! Did all of the suggested maintenance and it runs great! My cousin has a Sienna that just hit 300,000 miles!!
Straightforward relaxed process. Fair prices. Great buying experience.
It is the most reliable vehicle I’ve ever owned
by quitawoman26 from Lebanon, TN
January 25, 2019
It fits my family of six, it’s reliable, it tells me when a door is left open and when a tire is low, it’s great on gas, comfortable seating, nice radio options, you can lock your glove compartment, seats can be taken out and rearranged to fit big objects
We purchased a 2010 mini van from Warehouse Auto. First time buying from them based on a referral. They have a changing table and diapers in the restroom which really impressed me along w/ a play area for the kiddos in the office area. No one pounced on us the moment we pulled into the lot which was pleasant. We were able to browse w/o being hounded. The salesman was knowledgeable and upfront about the vehicles and any concerns that there may have been w/ the vehicles we were looking at. The price displayed on the vehicle is the price you pay. Nice knowing right off the bat what they are asking for the vehicle and what you are expected to pay w/o any bartering back and forth. All paperwork done on the property, simple and easy! No pressure.
The best car I’ve ever owned
by Travisa from Eugene, Oregon
January 8, 2019
I love all the leg room, the comfortablness, the extras are great as well. By far my favorite car so far! I would highly recommend this vehicle to anyone looking for a reliable car!!
Drove over 3 hours to look at a Ford Ranger I seen online. Dealer was extremely honest when i called as to the condition of the truck. Bought the truck. Highly recomend dafarmer.Com to anyone looking for an honest dealership.
Best Vehicle on the Road
by KatC from San Antonio, TX
November 13, 2018
Comfort. reliability, safety. Also beautiful, sleek. quiet, versatile, serves as my super tote-mobile ;-). A trip to Costco is managed with easy - even if I pick up a recliner or a tree! I have a portable scooter as well - there is still room for the largest bags of dog food and cat food. It's really a great vehicle, good gas mileage - about 24 mph average. Easy to maneuver and park. Love it! Actually purchased a 2nd one and gave this to my daughter - to replace her 1992 Sienna. She refuses to drive anything else. :-))))
I approached Tre Kinney using Cars.com and he answered my questions promptly and provided the documents that I requested. He was pretty knowledgeable about the vehicle that I tested and anything that he did not know he refused to give us an answer on so as to avoid putting his foot in his mouth or just giving us what we wanted to hear, I respect this approach and it made me trust him more. We arrived in the evening (an hour before close) and when it came time to negotiate (dealership closing time) he sat with us and was patient in the approach. We counter offered three times and ultimately struck a deal. Tre and Carousel were willing to negotiate on the spot and were receptive to the reasoning behind my offer. Ultimately I got the deal I wanted and I am sure they got the deal they wanted. Win-win. Also a shout out to Chad in financing for sitting down and answering our questions. Highly recommend Tre and hope he does well at Carousel.
by Family Man from Dayton, OH
January 13, 2019
I have been in the market for a minivan for quite some time. I thought I wanted a Honda Odyssey until test drive one. I like the way it looks on the exterior but was not impressed with the the way it drove or the space in the interior. Also, Odyssey’s no longer have a black leather interior and that is impratant to me having four kids. I also test drove a newer Chrysler Pacifica. I liked the way it drove but disliked the space in the interior.
When I saw and test drove the Toyota Sienna SE Premium. I knew this was the vehicle for our family. Very stylish and sharp looking exterior but the interior is what we really enjoyed. Black leather interior seats, lots of space for passengers. It could seat up to 8 adults comfortably. It drives like a car with great pick up and can take sharp turns. Plenty of cup holders and storage areas. Very wide blueray player for the kids. Moon roof is nice. Many safety feature and the design of the dash is very luxurious. Super impressed and really enjoy driving this vehicle.
Provided fair and friendly service. Will definitely deal with Juan in the future.
Fan of the Van
by Tee from Markleville, IN
December 30, 2018
The Sienna is a great van. Reliable and spacious. The only thing I did not like was the way the hardware for the third row seats is open and unsightly. Also, the tracks for seconds row seats run all the way to the front seats. Looks bad and is a trap for all sorts of debris.
Sid was great to work with. I love my new truck! Great company and experience!
So far so good!
by Dad49 from Parma, OH
December 21, 2018
So upgrading from a jeep that was very small and tight to fit a family of 5. This Sienna is perfect! Lots of room everywhere. and great MPG for being an AWD van! Living in OH, i would not get anything thats not AWD for the family. and Even though this is the only mini van thats AWD the amount of room it has is greater them all the mid-size SUV's that were in our price range. And its a Toyota! so the reliability is awesome..... If your in the market for a family car with lots of room, and you drive in nasty weather. Check this van out!
Great customer service. Friendly greeting from sales staff. Would recommend to anyone that area that wants to make the car buying process nice and easy.
Better to drive than most minivans
by digdougATL from Atlanta, GA
January 12, 2019
I've been happy with my Sienna overall. Driving it, it has more of a car feel than a small bus feel like most minivans. It pretty nimble and yet spacious. All of the bells and whistles are working without a hitch at 65000 miles and aside from the leather sheen changing a bit, there's nothing on the vehicle that feels worn. With a family of 5, this thing can take a battering of regular use without issue (at least thus far)
Have been a regular customer for the last 5 years or so now. I've bought parts, had services performed on 4 different Toyota vehicles, and even negotiated on a newer certified car (but didn't buy as the time wasn't right for me). So, mainly my positive experiences with this location relates to my service and parts counter experiences as I hadn't bought a vehicle from them, but I did go through the buying process with a salesman and it was ok- no pressure at all. They've done a few freebie services for me and even on occasion gave discounts on their parts for me and that puts them "tops" in my book!! Great job out there on Highway 1 guys and gals!
Great Car, Lousy MPG
by Katyb573 from Buffalo
December 10, 2018
This car has it all. No complaints other than the mpg is lacking. I seem to average 15 mpg no matter where I go. It's a keeper, however, so I can't complain. Tons of room. Super comfortable and tough in the snow. We own the Limited Premium model...
I returned Hawkeye auto. The truck I wanted to buy was sold. I had a different salesman Luke. He explained the other salesman was inexperienced & overwhelmed. I understood, it was busy. Luke was great I purchased a better truck & I'm very happy. I may have overreacted on my first review. I would recommend Hawkeye auto .
Toyota Sienna comfort, & Performance
by John D from Newnan Ga
October 24, 2018
This vehicle was designed, comfort, & performance. The suspension is extremely smooth, seats are soft & comfortable, lots of air bags for safety. Triple range on heat & A/C. Driver / passenger & rear. So happy with this vehicle.
I have been buying cars from Rick for over 30 years, bought over 20 for myself and family. everyone I recommended to go there has been happy, laid back no pressure very knowledgeable . All of my family buys their cars there
Best family car out there!
by CLE Dad from Cleveland, Ohio
August 6, 2018
The 2008 Toyota Sienna is a great car for the family. You won't regret your purchase. There is plenty of room for everything you'll need, and the ability to rearrange the middle chairs is a great plus.
I purchased 10yr old F150, from another State. 3 Days later, and 3 Days of constant rain, a leak in the roof was discovered. After some research and discovering it was a manufacturer defect.the problem was solved, and Toyota of Iowa City compensated me for the repairs. Even though moments were little tense unknowing what to do, Toyota of Iowa City stuck with me and worked through my unique situation. Thank you Toyota of Iowa City.
Most miles I’ve ever gotten out of a car
by Dp from Germantown md
September 10, 2018
I purchased this vehicle with over 200k miles on it. It’s getting close to 300k and still running strong. It’s been extremely reliable and I wouldn’t hesitate to take it on an 8 hour trip. It’s had its share of maintenance but never any major problems since I’ve owned it. so I bought another
Absolutely the best experience I've ever had buying a car. They were very fair and honest and I've been telling anyone and everyone about these wonderful people!
Very reliable, spacious van with great features!
by h2ostwins from Roseville, CA
January 8, 2019
Best van ever! I Love the features like how the driver's seat retracts when turning the car off, electric stow of back seats, foot rests on the middle seats, drop down DVD player. I love how spacious it is inside and it has become our "go to" vehicle for hauling and transporting things for our farm. It has plenty of power and pulls our small travel trailer easily. Handles well, drives and brakes well. It has almost 200,000 miles on it and still going strong with only routine maintenance over the years. I thought I would get rid of it when the kids were grown, but I'm keeping it as long as possible! Love, love, love it and it has been a great asset to our family.
This was the most positive car buying experience I've had. Found the vehicle and emailed Don to get some info. Was able to take it home overnight so my husband could see it. Went in and was able to accept their first offer on trade and car price. Straight forward, fair and NO Haggling. Didn't feel any pressure to buy, all my questions were answered and everyone was so nice. Would highly recommend buying here!
Exceeds my performance expectations.
by Lynn from Smyrna, TN
December 21, 2018
This vehicle meets my needs. Plenty of maneuver room, good visibility, comfortable for long driving, excellent gas mileage. Folding rear seats afford adequate storage room for luggage for extended trips.
Best place ever to get a vehicle. Everyone was super friendly and helpful. Will definitely be shopping here for our next vehicles. Great job everyone.
so far it has ben relible we are going to put a mo
by buster I have parkisons from ashdown.arkansas
December 10, 2018
we will put a motorized scooter in it for I have Parkinson . we traded a 20016 chevy with all the bells and whissles in it. Nice car.
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