Over the years we have purchased at least six vehicles from Willy Herold that I can remember and will continue to purchase vehicles from them. The ladies in the office are awesome and work with you to make purchases happen. They have their own maintenance department and any repairs are made at a discounted rate. I am looking into purchasing another vehicle in the near future and would not even think about going to another dealership.
I went in for an oil change and Tyler couldn't have made my experience any better! From the moment of opening my door to giving my keys backs, he was polite, energetic, and extremely knowledgeable. Thank you Tyler for making my morning a great start!
My wife and I bought a truck from them and I can't find a single thing to complain about. Jeff, Stan, and staff are the type of people that you refer your mom or best friend to. They're just genuinely good people!
I have purchased my last two used vehicles from Willy Herold for my teen and now college aged daughter. The second purchase was simply an upgrade from the first :) My in house buying experience has been more than outstanding. Janet Lane has personally gone more than above and beyond in her customer care services for me. She is always prompt, knowledgeable and responsive to any and all questions and always finds me the best possible price for my needs. This is for the vehicle itself as well as any service or repairs and even new tires. She also always works with me to get all my needs taken care of. The service department is very highly recommended. Lynda and her team do an excellent job with repairs on all my vehicles with the best prices in town. My youngest will be driving age soon and we will ABSOLUTELY be using Janet Lane and Willy Herold Automotive to find the right type of vehicle for him.
I think I jumped the broom a lil to fast with my last review in regards to my 04 Infiniti purchase. Once they explained the repair process I understand more clearly and would recommend them to family and friends. For all used car buyers out there if there is a issue after you buy the car listen clearly before going off the rail. Sorry Willy Herold and thanks for all you do!
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