I have now been to this facility twice in the last two years (once to get an appraisal for a vehicle I ended up selling myself and now (Sept/2018) for a used vehicle purchase. Both times great, but this most recent was a shockingly easy process throughout with a very good person (Greg Leo) from CarMax.
I had a specific need and the car was in CA (I am in TX) and Greg set up delivery, responded to any request I had, and kept me informed at all times of the stages. When I met him for actual purchase, I was in and out of the process (including a trade in) in 2 hours (prob could have done less but we got along well). This IS the way car buying should be done! Period. Great people, great business model.
I also used CarMax financing with zero issues (excellent credit) and there is no pressure involved whatsoever (it is built into their process).
Mr. Shaervin and Mr. Musthaba was nice and kind to help is with all questions and finance aid. They did what they could. However the documentation was not much centralized as the file move officers started calling for the missing documents one the go which is not likable. Otherwise we had good experience.
These are good guys who tried really hard to get me into a good car. My height and leg length made it difficult, but I was shown several great cars that just didn't fit. The one that did I decided against because it was a luxury car, and I didn't want that route. But, all the folks here are great.
I took in a Porsche that the Porsche dealer was doing a terrible job on a minor service request, and Joaquin at Aston Martin Service fixed my problem right away. The service department at this dealership is excellent.
This is the nicest preowned dealership I have personally ever been to. I had a great experience with Jason. He is very professional, nice, and he definitely knows how to take care of his clients. I see why these guys are rated so high. I bought a Mercedes SUV for my wife’s birthday and I got the best deal on a great vehicle... highly recommend.
Highly recommend purchasing a vehicle from Todd Campbell/Trent White team at Freeman! I was treated with respect and I told them what I was looking for and they helped me find it. This duo is focused on putting me in the right vehicle to meet my needs and taking the time to do so. I purchased a 2016 Rav4 and I love it!!
I really appreciated the professionalism and curtesy displayed by everyone that assisted me with my new Toyota Tundra. purchase! Would suggest that anyone looking fo purchase a new Toyota Vehicle tobvist Toyota Of Richardson.
The truck buying process was excellence. Thanks to Mark Kitchen the finance manager for his friendliness and kindness. Kenny Jackson for his excellence customer service and Mark McCain also great customer service.
We needed a car and had to stick to a budget. After hours of looking online, I can across the cat I wanted. I sent a request for information and within 15 minutes I had been contacted by Tommy the owner. My husband and I set an appointment for that afternoon.
Once we got there the staff was friendly, attentive and welcoming.
Tommy worked with our budget and we were able to get the car we wanted. The entire process was smooth and not stressful due to the professionalism of Tommy and his staff.
Highly recommend and as for my family our next car purchase will be with Sundance Auto Sales.
Very pleased with purchase and the professional enviroment and treatment of the sales staff. I was especially pleased with my salesman Ali Hussain and the complete sales experience. I would recommend Mr. Ali Hussain to all of my friends that would be looking for a vehicle.
Tracy Brown made our car buying experience a wonderful exper
by Virginia123 from DealerRater.com
November 28, 2018
It was great! We traded our old car for a newer one at a great price. Tracy and Mahamad were extremely efficient and friendly. It was a more truthful experience than before.
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