After checking all around for a lightly used Honda or Toyota minivan, I settled on CarMax since they had the ability to transfer several possible cars from nearby stores. I requested a transfer from Birmingham and it arrived earlier than promised. I test drove it, waited a week to make a final decision and made the purchase. The whole transaction was done professionally and without any extra sales pressure or tactics. This is the 2nd car in the last 6 years I've bought from CarMax and I'd certainly shop them again.
George Jones was the most kindest sweetest salesman I have ever meet. He was very patient with us he took time to get us history on each car we had interest it was a surprise car for our son and George helped us make that surprise a wonderful day ! Thanks again George
Excellent service department in this area. can not beat the managemenr staff both in the office and on the shop floor (advisors).Have been using this dealership for several years and will continue to do so.I would recommend this dealership to anyone that has a need for excellent customer service and nothing less
I went with my son to look at a car he saw online. The down payment was more than he expected. but the owner accused me of trying to talk him out of buying the car and I didn't appreciate it. I understand they want to make a see but show a little more respect, especially to a lady.
by Nikki & Josh Finklea from Huntsville Alabama
October 30, 2018
Me and my husband thought we could NEVER buy a car with our credit score, but the guys at 1st Stop proved us wrong they were fast straight to the point and did not give up on us and the day after i drove the car i was going home in it!!! I would buy from them again and I highly recommend anyone to do the same!!! I PROMISE THEY WILL DO EVERYTHING THEY CAN DO TO PUT YOU IN THE CAR OF YOUR DREAMS!!! iF I COULD HAVE GIVE THEM A 6 STAR I WOULD HAVE!
Had a pleasant experience working with Fred at Serra Toyota of Decatur to purchase a new car. He was patient and paid attention to details to make sure I had all the features I wanted on my new car. I will tell all my friends to see Fred when looking to purchase a car. Thank you again!!
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