Rapid,timely service,clean environ,pleasant people
by Xyz2018 from DealerRater.com
December 5, 2018
I will be back. Love the hours Love making appt They honor the appt Pleasant waiiting room Great experience with service people on line and in person
Find the World Toyota location for you- (I saw 4)
by SJ from Kirkwood, GA
January 3, 2019
So far, this vehicle has been everything it has promised. Great for traveling with a small family and has been reliable so far. We love our green machine and we’re so happy to be treated so well by WT Chris Brown.
I went in to see the car I picked out online. Met with Mallory, she was very professional. She stayed focused on the task at hand, which was to help me purchase a car. She didn't get side-tracked or leave me waiting. She got me in/out and on with my day in about half the time that I planned. She treated me as a serious buyer and was super polite. I hope my next car purchasing experience is with her.
most functional car I've owned
December 26, 2018
transports people and dogs and stuff easier than other vehicles with comfort and economy and safety and the confidence of having all wheel drive makes it a better choice over a SUV for most families
I put in an order for a 2018 Toyota Highlander without AWD. It had all the other features I wanted, especially the color and trailer hitch. I thought I could live without AWD. After a few days I called back to cancel and get a refund of my deposit. The salesperson asked why and I told him the car did not have AWD and I decided not to buy because of that. He said ok and forwarded my call to the person who would refund my deposit. I got the refund in 3 days.
Fan of the Van
by Tee from Markleville, IN
December 30, 2018
The Sienna is a great van. Reliable and spacious. The only thing I did not like was the way the hardware for the third row seats is open and unsightly. Also, the tracks for seconds row seats run all the way to the front seats. Looks bad and is a trap for all sorts of debris.
The sales rep was very knowledgeable. He aided in the process of discovering which car I was going to buy.
Exceeds my performance expectations.
by Lynn from Smyrna, TN
December 21, 2018
This vehicle meets my needs. Plenty of maneuver room, good visibility, comfortable for long driving, excellent gas mileage. Folding rear seats afford adequate storage room for luggage for extended trips.
I was initially looking at Honda Civics from Walser while also planning on looking at used Toyota Corollas. Dan Husbands did an excellent job showing me all my options. He even drove with us all the way to the Toyota dealership to look at Corollas and back to my house to for us to get the old car I wanted to trade in. He was very kind and patient throughout the whole process of me purchasing my first car! Would definitely recommend checking this place out!
Read all the reviews, they were right
by ZehnX from Milwaukee, Wi
December 21, 2018
We're very happy with this van. Practicality drive us to getting a van and Scotty Kilmer said sienna was more reliable than the odyssey. Once we're in the sienna, it's great. Rides well, plenty of room, has the features we need. We highly recommend it
Sales person Bob McCoy found us exactly what we. The price of the new car price & trade in value were in line with what I was looking for and the car was prepped and ready when we arrived. Everything went smoothly with financing and explaining the new car features.
So far so good!
by Dad49 from Parma, OH
December 21, 2018
So upgrading from a jeep that was very small and tight to fit a family of 5. This Sienna is perfect! Lots of room everywhere. and great MPG for being an AWD van! Living in OH, i would not get anything thats not AWD for the family. and Even though this is the only mini van thats AWD the amount of room it has is greater them all the mid-size SUV's that were in our price range. And its a Toyota! so the reliability is awesome..... If your in the market for a family car with lots of room, and you drive in nasty weather. Check this van out!
Troy McKinney is a great salesman. He was not pushy and took his time with me. It was very important for me to stay at a certain budget point. It took me a long time to decide and Troy was very patient and took time out to help me.
by Rockn Mom from Va
December 15, 2018
I absolutely love my Sienna! We purchased a 2015 and it is top-notch. We test drove 2016 Odyssey and they don’t even touch all the bells and whistles compared to our Sienna! It has lots of room and is so comfortable!
Slavic was a very friendly face to see when I came in. He was very informative and took his time to walked me through the details of the car. He noticed that I was cold and offered me coffee which was very mindful. His personality is simply magnetic! Last but not least, the restroom were clean which was a great plus.
Best vehicle I’ve ever owned
by GHarris from Gallipolis, OH
November 2, 2018
I love this vehicle. It meets all my needs and drives great! I’ve also never had a problem with my vehicle since I bought it.
Brandon was patient, thorough, informative, personable, and not pushy at all throughout my entire buying process. Not for one minute did I feel pressured into upgrading this or that until I had made my decision on an item. He brought joy and personality to the information he presented me with so that I was able to make the most informed and knowledgeable decision in a vehicle that I could have possibly made. All the staff were genuinely excited for my purchase and what it meant for me and reinforced that if I had any issues, questions, or concerns that I could contact them at any time.
by Family Man from Dayton, OH
January 13, 2019
I have been in the market for a minivan for quite some time. I thought I wanted a Honda Odyssey until test drive one. I like the way it looks on the exterior but was not impressed with the the way it drove or the space in the interior. Also, Odyssey’s no longer have a black leather interior and that is impratant to me having four kids. I also test drove a newer Chrysler Pacifica. I liked the way it drove but disliked the space in the interior.
When I saw and test drove the Toyota Sienna SE Premium. I knew this was the vehicle for our family. Very stylish and sharp looking exterior but the interior is what we really enjoyed. Black leather interior seats, lots of space for passengers. It could seat up to 8 adults comfortably. It drives like a car with great pick up and can take sharp turns. Plenty of cup holders and storage areas. Very wide blueray player for the kids. Moon roof is nice. Many safety feature and the design of the dash is very luxurious. Super impressed and really enjoy driving this vehicle.
ALWAYS GREAT SERVICE AND CRAIG GAGE WAS VERY HELPFUL. I'VE BEEN USING WEST SIDE VW FOR ALL MY SERVICE NEEDS FOR YEARS. GREAT PEOPLE!
A better van than the Odyssey or Pacifica
by Phil from Santa Maria, CA
January 3, 2019
I read reviews that said the Toyota Sienna was behind the times. NOT. This van has all the bells and whistles of its competition plus it is MUCH quieter and finished off considerably better. Totally love it. Don't trust the reviews. You MUST drive it.
Mark Jersild worked with me when it was time to replace my 2007 Toyota. I opted for the Camry - Mark listened to my needs and helped me find a great fit. The purchase process was very smooth and hassle-free. I highly recommend coming to him for your new car! Sarah in finance was also very knowledgable, great to work with and offered assistance even after the sale.
by JZ from Grand blanc Michigan
December 16, 2018
Just purchased this vehicle that had 41,000 miles. Very nice set up for the vehicle. Like the features of everything inside. if i were to pick one thing bad inside it would be to have usb or cigarette lighter chargers in the second row. has them in first and third row.
I'll drive miles to purchase a car at Luther Brookdale
by bechinina67 from DealerRater.com
December 5, 2018
We bought our 1st VW there when we lived in Wisconsin. Then we moved to Texas and we drove all the day to Minnesota to purchase our Golf Wagen 4Motion. You might ask why? In Texas, we have VW dealerships but not as friendly, professional and with a staff who helps you to have the best deal. We had only four days to bring the car home and the staff they gave us a great car with an awesome deal. We had a good time and a fun trip. We would drive again for our next VW.
I loved this car, best new car i ever owned
by FG from Renton, WA
December 1, 2018
I love this car, there’s plenty of room to move around, perfect size for big family like mine, lot of storage, nice extrior and interior features, dirves good and it is very reliable.
Buying experience favorably reflected Lexus quality perception. Purchased vehicle was well prepared as to Lexis Certified status and I appreciated the full tank of gas gesture. Sales rep Michael Shteyn was knowledgeable, helpful and courteous.
Best car I’ve owned
by LP from Ennis, TX
January 11, 2019
Great car, meets and exceeds all eexpectations. Best car I’ve ever owned. Spacious reliable. The kids love it. Can never go wrong with a a Toyota
i love my brother Victor he???s awesome and the Best sales guy
by BABENLOV3 from DealerRater.com
December 5, 2018
my brother victor wiley is the best sales guy ever and i love my jeep if your looking for a great experience he???s your guy
Great Car, Lousy MPG
by Katyb573 from Buffalo
December 10, 2018
This car has it all. No complaints other than the mpg is lacking. I seem to average 15 mpg no matter where I go. It's a keeper, however, so I can't complain. Tons of room. Super comfortable and tough in the snow. We own the Limited Premium model...
Purchased a 2019 Pacifica. The sales person Aaron and finance manager Ryan were fantastic. They are both extremely customer focused and did not use any pressure tactics. Always have had great service from this dealership
Better to drive than most minivans
by digdougATL from Atlanta, GA
January 12, 2019
I've been happy with my Sienna overall. Driving it, it has more of a car feel than a small bus feel like most minivans. It pretty nimble and yet spacious. All of the bells and whistles are working without a hitch at 65000 miles and aside from the leather sheen changing a bit, there's nothing on the vehicle that feels worn. With a family of 5, this thing can take a battering of regular use without issue (at least thus far)
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