Smooth Sailing with Sam, Chris and Thijs at the Autobarn
by NMott from DealerRater.com
November 25, 2018
I was interested a pre-owned Acura that the Autobarn had for sale. I had discussed the car with one of the sales managers, Jonathan, on the phone the day before, and had done my research. I called the morning of our visit and spoke to Sam to arrange a test drive. When we arrived, our salesman Sam was waiting for us, and the car was prepped for our test drive. The car was as described on their website - no surprises. We decided to purchase the car. The whole process of negotiating a sales price and valuing our trade was really easy and smooth. We never felt the pressure that is common at car dealers. Their finance person Chris got us a really good rate on our loan, even making calls to people he knows at the various local banks. We are very happy with our experience at the Autobarn.
Fan of the Van
by Tee from Markleville, IN
December 30, 2018
The Sienna is a great van. Reliable and spacious. The only thing I did not like was the way the hardware for the third row seats is open and unsightly. Also, the tracks for seconds row seats run all the way to the front seats. Looks bad and is a trap for all sorts of debris.
I bought Honda Civic 2014. Many options for Japanese cars at reasonable price. They price to sell the cars instead of spending time in negotiations .please don’t go over the facility as we don’t need nice facility to get a good price on the car
by JZ from Grand blanc Michigan
December 16, 2018
Just purchased this vehicle that had 41,000 miles. Very nice set up for the vehicle. Like the features of everything inside. if i were to pick one thing bad inside it would be to have usb or cigarette lighter chargers in the second row. has them in first and third row.
This car has it all. No complaints other than the mpg is lacking. I seem to average 15 mpg no matter where I go. It's a keeper, however, so I can't complain. Tons of room. Super comfortable and tough in the snow. We own the Limited Premium model...
I???d like to thank Nathan for all his Help expediting the service of my wife???s car .. he took the matter in his hand
by Family Man from Dayton, OH
January 13, 2019
I have been in the market for a minivan for quite some time. I thought I wanted a Honda Odyssey until test drive one. I like the way it looks on the exterior but was not impressed with the the way it drove or the space in the interior. Also, Odyssey’s no longer have a black leather interior and that is impratant to me having four kids. I also test drove a newer Chrysler Pacifica. I liked the way it drove but disliked the space in the interior.
When I saw and test drove the Toyota Sienna SE Premium. I knew this was the vehicle for our family. Very stylish and sharp looking exterior but the interior is what we really enjoyed. Black leather interior seats, lots of space for passengers. It could seat up to 8 adults comfortably. It drives like a car with great pick up and can take sharp turns. Plenty of cup holders and storage areas. Very wide blueray player for the kids. Moon roof is nice. Many safety feature and the design of the dash is very luxurious. Super impressed and really enjoy driving this vehicle.
Went in to just look at some cars. Ended up leaving with a used car at a great deal! The process was so simple and painless thanks to Stew Nelson, the salesman we worked with. Would completely recommend this dealership.
So far so good!
by Dad49 from Parma, OH
December 21, 2018
So upgrading from a jeep that was very small and tight to fit a family of 5. This Sienna is perfect! Lots of room everywhere. and great MPG for being an AWD van! Living in OH, i would not get anything thats not AWD for the family. and Even though this is the only mini van thats AWD the amount of room it has is greater them all the mid-size SUV's that were in our price range. And its a Toyota! so the reliability is awesome..... If your in the market for a family car with lots of room, and you drive in nasty weather. Check this van out!
This review is for our salesperson Al Proceso, Thank you so much for your help with my mum's 2019 Toyota C-HR. We originally came in for a 19' Corolla and switched to the C-HR after seeing them side by side. Al was very patient with us and thoroughly explained the difference on the two vehicles. Management here that we dealt with were Mostafa, Joe and Mark in finance. Everyone here exemplified professional courtesy, they explained the deal, went over our financing and leasing options and presented numbers that made sense for our budget. We really appreciate the way that you conduct business and we thank you for making our first purchase from you super smooth and easy for my mum. We will be sure to highly recommend Continental Toyota to our friends and family. All five stars from beginning to finish.
Awd handles great
by Sienna driver from Marquette Michigan
November 26, 2018
The awd model handles great , there's lot of room for any size person , lots of luggage room , good family vehicle , you'll love it on long trips or just to the store
This was the most pleasant new car purchasing experience I've had in over 40 years. My appointment was at 1:00 and I was off the lot by 2:45. A very positive experience.
Very reliable, spacious van with great features!
by h2ostwins from Roseville, CA
January 8, 2019
Best van ever! I Love the features like how the driver's seat retracts when turning the car off, electric stow of back seats, foot rests on the middle seats, drop down DVD player. I love how spacious it is inside and it has become our "go to" vehicle for hauling and transporting things for our farm. It has plenty of power and pulls our small travel trailer easily. Handles well, drives and brakes well. It has almost 200,000 miles on it and still going strong with only routine maintenance over the years. I thought I would get rid of it when the kids were grown, but I'm keeping it as long as possible! Love, love, love it and it has been a great asset to our family.
The process was very thorough. Everyone was friendly and helpful. My sales associate Hassan was wonderful! Made sure my visit was perfect from the moment I walked in the doors to the moment I drove off.
Exceeds my performance expectations.
by Lynn from Smyrna, TN
December 21, 2018
This vehicle meets my needs. Plenty of maneuver room, good visibility, comfortable for long driving, excellent gas mileage. Folding rear seats afford adequate storage room for luggage for extended trips.
The work was done in the time they told me it would be and having a comfortable place to wait.
by Rockn Mom from Va
December 15, 2018
I absolutely love my Sienna! We purchased a 2015 and it is top-notch. We test drove 2016 Odyssey and they don’t even touch all the bells and whistles compared to our Sienna! It has lots of room and is so comfortable!
My daughter was searching for a couple weeks for a new vehicle. She is very picky, so she covered a 50 mile radius around the house before coming to Russ. She bought the pre-owned van she was looking for at Premium Auto Sales at a very reasonable price. We were both impressed with Russ. His honesty, and knowledge brought me back a week or so later to get a car for me. I purchased a 2015 Chevy Malibu, and for the first time in a long time, I have no buyers remorse. I highly recommend Russ and Premium Auto Sales to everyone. Russ will always be the first stop for me from now on.
I loved this car, best new car i ever owned
by FG from Renton, WA
December 1, 2018
I love this car, there’s plenty of room to move around, perfect size for big family like mine, lot of storage, nice extrior and interior features, dirves good and it is very reliable.
Brian Corona is a great service rep. I'm a very satisfied customer due to the prompt a d courteous service
A better van than the Odyssey or Pacifica
by Phil from Santa Maria, CA
January 3, 2019
I read reviews that said the Toyota Sienna was behind the times. NOT. This van has all the bells and whistles of its competition plus it is MUCH quieter and finished off considerably better. Totally love it. Don't trust the reviews. You MUST drive it.
Great cars. Alex worked with me to find a vehicle that I wanted. This was my 3rd purchase from Elgin Toyota and I will be back next time I need a vehicle.
by Barti0 from Maryland
December 2, 2018
After reading many reviews on car hesitation during acceleration from stop or when slowing down and accelerating, I test drove it apprehensively. Took it on highway, and decelerated and accelerated on ramps, lights etc, and he car drove fine. Toyota perhaps updated the software and it shifts fine now.
The interior is good but somewhat cheap compared to the Honda Odyssey. I'm not able to connect to the engine app suite and neither am I able to register to the Entune registration When I put in my VIN to register, I get an error "Please ensure you have entered the VIN correctly and your vehicle is Entune or Enform App Suite capable. I bought the 2018 XLE Premium which should have the Entune 3.0 Plus I believe.
Other than that everything is looking good. Drives smooth. Can hear a bit more road noise than the Odyssey but not too much of a difference.
Paid 34.5 K before TTL and a $299 Dealer fee. Purchased through TrueCar and was a great experience.
Tom was very helpful and explained everything to me and answered all my questions. It’s a very pleasant experience. Thanks for the free car wash.
Best mini-van for a big family
by Deyan from Oakland, MI
November 19, 2018
The vehicle is great and I love the AWD option because I live in Michigan and my family's safety is number one. I do wish the XLE came with DVD players built in (like the Chrysler), but then again, Toyota is one of the most reliable vans out there - so we traded off a few lower key features for reliability.
First, Jorgen was a good sales rep. Online, the car appear to be exactly what we were looking for with a fantastic price. We showed up in the car had almost 2,000 more miles than what was listed on Cars.com.
We looked over the mileage and had it inspected at the Ford dealership. The car had some issues that indicated that it had been driven pretty rough for the mileage and it was CANANDIAN. Ford does not honor the same warranty for Canadian cars as it does for American cars. The specifications required for each country are different! Prices for Canadian cars are also cheaper and retailers can sell for a higher markup.
Though Anthony seem like a great person to go hang out with at the bar, he wanted to pretend like there was no difference between Canadian and American Ford warranties, would not make any price concessions for the increase in mileage then what was listed online and flatly stated that he was quite excited to be able to drive the car for a few more weeks until it sold.
Bottom line, do some heavy research and make sure that you are prepared to walk away if necessary.
The best car I’ve ever owned
by Travisa from Eugene, Oregon
January 8, 2019
I love all the leg room, the comfortablness, the extras are great as well. By far my favorite car so far! I would highly recommend this vehicle to anyone looking for a reliable car!!
We negotiated prices for both the new vehicle and my trade-in with little aggravation. Both Marek and Oliver were very receptive about my estimates of value which resulted in an expedited experience..
Find the World Toyota location for you- (I saw 4)
by SJ from Kirkwood, GA
January 3, 2019
So far, this vehicle has been everything it has promised. Great for traveling with a small family and has been reliable so far. We love our green machine and we’re so happy to be treated so well by WT Chris Brown.
Frank was a friendly, approachable and knowledgeable guy with a sense of humor. We spent the entire day with him, and ended up with a great car. Going through the Costco program helped get our price down from the start.
One of the most reliable cars I’ve ever owned.
by Cmayglo from Massapequa
January 3, 2019
This car is roomy and comfortable. It has never let us down or left us anywhere. The second row is removable and third row stores flat for moving furniture. Good gas usage, and excellent for trips with family or a Costco run. Seats 7 comfortably. Excellent car!
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