I had no issues. This dealership is recommended for those who are not sure which dealership is trustworthy. If you want any kind of car, then this is the dealership for you.
Best Vehicle on the Road
by KatC from San Antonio, TX
November 13, 2018
Comfort. reliability, safety. Also beautiful, sleek. quiet, versatile, serves as my super tote-mobile ;-). A trip to Costco is managed with easy - even if I pick up a recliner or a tree! I have a portable scooter as well - there is still room for the largest bags of dog food and cat food. It's really a great vehicle, good gas mileage - about 24 mph average. Easy to maneuver and park. Love it! Actually purchased a 2nd one and gave this to my daughter - to replace her 1992 Sienna. She refuses to drive anything else. :-))))
I normally don't write reviews, but after my experience at Jordan's used car lot I feel compelled to compliment Kara M. and Ryan L. for excellent customer service! Both persons went above and beyond what was expected and should be recognized for this. I know where I will buy my next car in the future! Thanks Tara and Ryan!
by Family Man from Dayton, OH
January 13, 2019
I have been in the market for a minivan for quite some time. I thought I wanted a Honda Odyssey until test drive one. I like the way it looks on the exterior but was not impressed with the the way it drove or the space in the interior. Also, Odyssey’s no longer have a black leather interior and that is impratant to me having four kids. I also test drove a newer Chrysler Pacifica. I liked the way it drove but disliked the space in the interior.
When I saw and test drove the Toyota Sienna SE Premium. I knew this was the vehicle for our family. Very stylish and sharp looking exterior but the interior is what we really enjoyed. Black leather interior seats, lots of space for passengers. It could seat up to 8 adults comfortably. It drives like a car with great pick up and can take sharp turns. Plenty of cup holders and storage areas. Very wide blueray player for the kids. Moon roof is nice. Many safety feature and the design of the dash is very luxurious. Super impressed and really enjoy driving this vehicle.
by Linda from near northwest neighborhood. from South bend,In.
November 10, 2017
Mike Banashak and Soc Gray are over the top in sales department. There energetic personalities are contagious and informative professionalism is very uplifting. Thank you for my positive car buying experience. You are highly recommended.
Better to drive than most minivans
by digdougATL from Atlanta, GA
January 12, 2019
I've been happy with my Sienna overall. Driving it, it has more of a car feel than a small bus feel like most minivans. It pretty nimble and yet spacious. All of the bells and whistles are working without a hitch at 65000 miles and aside from the leather sheen changing a bit, there's nothing on the vehicle that feels worn. With a family of 5, this thing can take a battering of regular use without issue (at least thus far)
Service at Jordan Ford is always top notch.I've been a customer for over 18 years and I have NEVER had a problem.
So far so good!
by Dad49 from Parma, OH
December 21, 2018
So upgrading from a jeep that was very small and tight to fit a family of 5. This Sienna is perfect! Lots of room everywhere. and great MPG for being an AWD van! Living in OH, i would not get anything thats not AWD for the family. and Even though this is the only mini van thats AWD the amount of room it has is greater them all the mid-size SUV's that were in our price range. And its a Toyota! so the reliability is awesome..... If your in the market for a family car with lots of room, and you drive in nasty weather. Check this van out!
. Wendy was very helpful and easy to work with. Not a fan of shopping for new cars but she made it much better. Went in looking for one type of vehicle and decided it wasn't for me. She brought up all vehicles in my price range and found just what I was looking for. I'm very happy with my decision.
Awesome for a family!
by AmyB from Glen Mills, PA
November 26, 2018
Great car to drive, very smooth. Lots of room! Did all of the suggested maintenance and it runs great! My cousin has a Sienna that just hit 300,000 miles!!
Was a great experience would come back to buy another car. Are salesman Anothony really help us out I would recommend him come to gates
Read all the reviews, they were right
by ZehnX from Milwaukee, Wi
December 21, 2018
We're very happy with this van. Practicality drive us to getting a van and Scotty Kilmer said sienna was more reliable than the odyssey. Once we're in the sienna, it's great. Rides well, plenty of room, has the features we need. We highly recommend it
Drove from out of state and was pressed for time. Greg went out of his way to make the whole car buying process as quick as possible. All the while informing me about the car, and making sure i knew he would ALWAYS be a phone call away. Greg called later to ask how my 2 hour drive home was, and is also sending me a replacement for a minor repair.
Thanks Greg for the BEST car buying experience i've ever had!!! You da man!!
One of the most reliable cars I’ve ever owned.
by Cmayglo from Massapequa
January 3, 2019
This car is roomy and comfortable. It has never let us down or left us anywhere. The second row is removable and third row stores flat for moving furniture. Good gas usage, and excellent for trips with family or a Costco run. Seats 7 comfortably. Excellent car!
Great job to all involved! We were able to drop our car off the night before, and by 7:55 a.m. the next day, I was contacted with the answer to our problem and a corresponding clear solution. Gates was able to complete all necessary work before the end of the same day! This was not the first time we have taken our car to Gates for diagnostics and solutions, nor was it the firs time that the service team at Gates has provided great service. We will be back!
The best car I’ve ever owned
by Travisa from Eugene, Oregon
January 8, 2019
I love all the leg room, the comfortablness, the extras are great as well. By far my favorite car so far! I would highly recommend this vehicle to anyone looking for a reliable car!!
First off, I truly appreciate how easy it is to contact the service center. "Jan" patches me right through and the gentlemen manning the phones seem to view each call as urgent. I wish this all dealerships applied this thoughtful principle. Secondly, I have always been treated as a valued customer by the service crew. They often know me by name. This, although unexpected, always leaves a great impression and tends to make me feel respected. In turn, it's easier to respect and trust the advice given to me regarding vehicle maintenance recommendations. Multiple times the guys have gone out of their way to make it easier on my wallet. They are courteous enough to promptly call and discuss options before assuming the work. They don't push and respect my decison. Finally, they are thorough with the details upon payment and close each interaction with a handshake. Hands down, Gates Toyota is the best dealership I've ever gone to for service. A special thanks to Steven, Brian and the whole crew.
by JZ from Grand blanc Michigan
December 16, 2018
Just purchased this vehicle that had 41,000 miles. Very nice set up for the vehicle. Like the features of everything inside. if i were to pick one thing bad inside it would be to have usb or cigarette lighter chargers in the second row. has them in first and third row.
Good experience. Always friendly and efficient.Gates is our families favorite dealership for sales and service. We have purchased or leased 8 vehicles in the last 8 years. Always a good experience.
by Rockn Mom from Va
December 15, 2018
I absolutely love my Sienna! We purchased a 2015 and it is top-notch. We test drove 2016 Odyssey and they don’t even touch all the bells and whistles compared to our Sienna! It has lots of room and is so comfortable!
I have been with this dealership for 50 years in Elkhart and would not plan to go anywhere else. Great customer service and quality cars.
I would recommend Naquins to anyone that asks me about their service and cars.
Whole family favorite. Beats my Infinity QX60
by Manny C. from Naperville IL
December 19, 2018
We had a chance to buy a good used Mercedes Benz M class or GLE, but we choose it based on comfort and family needs. We are happy to have another Sienna again after a deer totaled my 2011 Sienna XLE AWD. We got the same 2016 model and whole family loves it. Thanks
Auto Park Ford is a wonderful dealer with great staff. They gave me the best deal I could ever ask for and the sale only took about 25 minutes! If you're interested in a vehicle I would ask for Dana. That dude won't let you down.
Fan of the Van
by Tee from Markleville, IN
December 30, 2018
The Sienna is a great van. Reliable and spacious. The only thing I did not like was the way the hardware for the third row seats is open and unsightly. Also, the tracks for seconds row seats run all the way to the front seats. Looks bad and is a trap for all sorts of debris.
Drove a 2008 corvette, and found it needed a new part for the cruise control. Very professional, however slow in getting part in and functioning
properly. Would recommend Dominion any time.
Great Car, Lousy MPG
by Katyb573 from Buffalo
December 10, 2018
This car has it all. No complaints other than the mpg is lacking. I seem to average 15 mpg no matter where I go. It's a keeper, however, so I can't complain. Tons of room. Super comfortable and tough in the snow. We own the Limited Premium model...
Great car buying experience Here. Rob Risner was our salesman and was very helpful throughout. He pointed out flaws of the car that we were looking at bringing dents/scratches to our attention as well as any price that could come off the total price of the vehicle. His honesty and straightforwardness is a large reason as to why we felt comfortable buying from here. It's often hard to trust dealerships but the employees were very helpful without being pushy. I would highly recommend them. He also bought me several sodas throughout the process which was thoughtful and appreciated.
I loved this car, best new car i ever owned
by FG from Renton, WA
December 1, 2018
I love this car, there’s plenty of room to move around, perfect size for big family like mine, lot of storage, nice extrior and interior features, dirves good and it is very reliable.
WE HAD A GREAT BUYING EXPERNCE THE GUYS TREATED US LIKE FAMILY. THEY DID'NT HAVE THE CAR THERE BUT FOUND IT AT ONE OF THE OTHER LOCATIONS. JUST WHAT WE WANTED AND THE PRICE WAS RIGHT WERE WE WANTED TO BE.THE WIFE LOVES HER 2014 EXPLORER, HAPPY WIFE HAPPY LIFE. THANKS GUYS
Very convenient for my family!
by Katia from Manassas, VA
November 15, 2018
This car met all my needs and my kids! Has a lot of space the doors are automatic, easy to enter in and out! Nice and very comfortable! I love it!
Preston is the man! Great service , my new vehicle was a great buy!
I would recommend anyone to this dealership!
Got me a great deal and was super easy to deal with, they didn't give me the run around like other dealerships.
Very reliable vehicle
by SPDriver from San Pedro, CA
January 4, 2019
It is a very spacious vehicle. This has been great for our family since we have 3 children in car seats. It has also been one of the best performing vehicles I've ever owned.
After having signed up for alerts for a 1999 Jeep Wrangler over a year ago . I was alerted that this dealership had taken one in on trade. I actually was able to speak to the dealership owner on the phone and purchased it without even looking at it. It was exactly what I had been waiting for plus it was only 30 minutes away. I found the sales people actually loved their jobs and it was like dealing with friends. Truly not what I would have ever expected. It proved to be a fun experience .
Excellent service, style and comfort for our famil
by BrnFam4 from Meridian, MS
December 9, 2018
This vehicle meets our family of 4 needs, carries everyone comfortably to and from our destinations. Doesn't require a lot of fuel to travel and looks nice wherever it has too take us!
First let me say that I know nothing of vehicle repair. I drive my car , that's it. It's extremely refreshing to be treated respectfully and provided with information concerning repairs that I can actually comprehend , both of which have happened with each of my dealings with Deals On Wheels service center in Dowagiac Michigan. Excellent repair work , fair pricing AND a genuine concern for the safety of the driver! This sounds like one of those reviews that the business writes for itself doesn't it? It's not ! I'm a real customer and I am truly this impressed this business's service center . I haven't purchased a vehicle from Deals on Wheels ,so I cannot speak on that part of the business.
Great vehicle looks sporty fun to drive
by Marzluf from Ofallon IL
November 22, 2018
Looks great runs good but not as well made as the Honda Odyssey. Vehicle not as heavy so seems not to be as solid as the vehicle would or could be.
* Title, other fees, and incentives are not included in this calculation, which is an estimate only. Monthly payment estimates are for illustrative purposes only and do not represent a financing offer from the seller. Other taxes may apply.
The information on vehicles provided in this service is supplied by the seller or other third
parties; Cars.com is not responsible for the accuracy of such information. Cars.com provides
service and materials without representations or warranties of any kind, either expressed or
See our terms of service for more details.