It was a quick and great service no complains he even let me know nearby places I could go eat while I waited
Better to drive than most minivans
by digdougATL from Atlanta, GA
January 12, 2019
I've been happy with my Sienna overall. Driving it, it has more of a car feel than a small bus feel like most minivans. It pretty nimble and yet spacious. All of the bells and whistles are working without a hitch at 65000 miles and aside from the leather sheen changing a bit, there's nothing on the vehicle that feels worn. With a family of 5, this thing can take a battering of regular use without issue (at least thus far)
EXCELLENT EXPERIENCE. THE SALES PERSON WAS GREAT. IN GENERAL, IT WAS A GOOD PURCHASED
by Rockn Mom from Va
December 15, 2018
I absolutely love my Sienna! We purchased a 2015 and it is top-notch. We test drove 2016 Odyssey and they don’t even touch all the bells and whistles compared to our Sienna! It has lots of room and is so comfortable!
Benji, my service advisor is excellent, very personable and professional. Would not go to anyone else.
Service was completed on time that was estimated.
by JZ from Grand blanc Michigan
December 16, 2018
Just purchased this vehicle that had 41,000 miles. Very nice set up for the vehicle. Like the features of everything inside. if i were to pick one thing bad inside it would be to have usb or cigarette lighter chargers in the second row. has them in first and third row.
Thanks so much for your help in getting me into a car. I had been searching for a while and you made it a great experience for me. Driving home down in my new Sante Fe was an awesome feeling. Thanks so much and I will refer some business to your dealership! Special thanks to Maryam for going above and beyond to make to my car buying experience the best it could be.
The best car I’ve ever owned
by Travisa from Eugene, Oregon
January 8, 2019
I love all the leg room, the comfortablness, the extras are great as well. By far my favorite car so far! I would highly recommend this vehicle to anyone looking for a reliable car!!
Amazing customer service will definitely recommend. Even with bad credit they found a way to make it work and get me into the car I wanted.
by Family Man from Dayton, OH
January 13, 2019
I have been in the market for a minivan for quite some time. I thought I wanted a Honda Odyssey until test drive one. I like the way it looks on the exterior but was not impressed with the the way it drove or the space in the interior. Also, Odyssey’s no longer have a black leather interior and that is impratant to me having four kids. I also test drove a newer Chrysler Pacifica. I liked the way it drove but disliked the space in the interior.
When I saw and test drove the Toyota Sienna SE Premium. I knew this was the vehicle for our family. Very stylish and sharp looking exterior but the interior is what we really enjoyed. Black leather interior seats, lots of space for passengers. It could seat up to 8 adults comfortably. It drives like a car with great pick up and can take sharp turns. Plenty of cup holders and storage areas. Very wide blueray player for the kids. Moon roof is nice. Many safety feature and the design of the dash is very luxurious. Super impressed and really enjoy driving this vehicle.
from the moment I walked in I was hand shake by a gentleman named lies great personality listen to everything I needed address my concerns and I drove away thanks lies and the kicker Bob Goodman.I will make I would make this my first stop for a used vehicle truck or van you'll be happy you did.
Perfect Family Car
by Carpool Mama from San Diego, CA
September 13, 2018
We have owned this Sienna for 8 years. It is the perfect car for packing in a bunch of people. It has been well utilized as a carpool vehicle. It is practical and functional.
I worked with Jan from Carvana- she was able to explain to me the process, make sure I was comfortable with where it was at, was able to be reached and kept communication open. The pick up process went smoothly and I was able to sell my car without any glitches.
Best car I’ve owned
by LP from Ennis, TX
January 11, 2019
Great car, meets and exceeds all eexpectations. Best car I’ve ever owned. Spacious reliable. The kids love it. Can never go wrong with a a Toyota
After a month of searching for a great deal, I was able to finally purchase a nice car with minimum credit and down payment. Thanks you!
So far so good!
by Dad49 from Parma, OH
December 21, 2018
So upgrading from a jeep that was very small and tight to fit a family of 5. This Sienna is perfect! Lots of room everywhere. and great MPG for being an AWD van! Living in OH, i would not get anything thats not AWD for the family. and Even though this is the only mini van thats AWD the amount of room it has is greater them all the mid-size SUV's that were in our price range. And its a Toyota! so the reliability is awesome..... If your in the market for a family car with lots of room, and you drive in nasty weather. Check this van out!
I can't rave enough about the quality of service I received in buying a car in June. Mario was exceptional. He was able to help me with identifying my needs and choosing the best car for me and my family. Due to his great customer service, wealth of knowledge and expertise, I will continue buying my vehicles through this dealership. This is my 3rd car with Nissan in 5 years. Mario was the best sales person I've dealt with my entire life. Due to me being active military, I was unable to give the great review he deserved. I hope this review helps give Mario the credit he deserves.
Most reliable, versatile vehicle I've ever owned.
by David from McKinney, TX
January 6, 2019
This is the best minivan you can buy. It rides like a car and holds more than a Suburban. 7 adults can ride in comfort. 3 car seats can fit side-to-side in the 8-passenger model. I've owned two Siennas over the past 14 years and not one day in the shop for any mechanical failure. Sold my 2004 Sienna with 240k miles and everything still worked. Selling my 2012 Limited with 125k miles and all the bells and whistles still working. Great car if you're in that stage of life when you have to drive a minivan.
great service , courteous and knowledgeable , jose in the service department was great . will come back if needed . great location , accessible
Find the World Toyota location for you- (I saw 4)
by SJ from Kirkwood, GA
January 3, 2019
So far, this vehicle has been everything it has promised. Great for traveling with a small family and has been reliable so far. We love our green machine and we’re so happy to be treated so well by WT Chris Brown.
Great place, wonderful people, easy to purchase new vehicle.
A better van than the Odyssey or Pacifica
by Phil from Santa Maria, CA
January 3, 2019
I read reviews that said the Toyota Sienna was behind the times. NOT. This van has all the bells and whistles of its competition plus it is MUCH quieter and finished off considerably better. Totally love it. Don't trust the reviews. You MUST drive it.
I went with my older aunt and her husband (75 & 76) to lease a new car in West Kendall Toyota, delivering her old car as an exchange. We really were surprised by the care, expertise and diligence showed by Roberto Flexas, the sales representative, and Julian Bertel, the Finance Manager who closed the deal. We were aspiring to a certain price range with the most basic of cars an, thinking of a Toyota Corolla or a Camry if possible. Roberto Flexas did he's best efforts and among the whole inventory of 38 Toyota Camry's he found the only one who was almost a perfect match for our desires. They valued the car we were delivering at a just price and the final numbers were discussed by Julian Bertel to give us the final results that we gladly accepted because there were better that what we envisioned in the first place. We came out of the Dealer with a new car with a new plate, already paid in advance, with complimentary rugs we solicited and the best of attention. We will recommend any one interested in getting a fair deal, with a stellar service to go and seek Roberto Flexas or Julian Bertel to seal a deal. Lazaro Jordan
by Barti0 from Maryland
December 2, 2018
After reading many reviews on car hesitation during acceleration from stop or when slowing down and accelerating, I test drove it apprehensively. Took it on highway, and decelerated and accelerated on ramps, lights etc, and he car drove fine. Toyota perhaps updated the software and it shifts fine now.
The interior is good but somewhat cheap compared to the Honda Odyssey. I'm not able to connect to the engine app suite and neither am I able to register to the Entune registration When I put in my VIN to register, I get an error "Please ensure you have entered the VIN correctly and your vehicle is Entune or Enform App Suite capable. I bought the 2018 XLE Premium which should have the Entune 3.0 Plus I believe.
Other than that everything is looking good. Drives smooth. Can hear a bit more road noise than the Odyssey but not too much of a difference.
Paid 34.5 K before TTL and a $299 Dealer fee. Purchased through TrueCar and was a great experience.
Salomon and Sandy were Great! Very efficient and helpful! Highly recommended! I went to the Toyota dealer with the idea of how I wanted to buy my car and they followed through until the end!
Best mini-van for a big family
by Deyan from Oakland, MI
November 19, 2018
The vehicle is great and I love the AWD option because I live in Michigan and my family's safety is number one. I do wish the XLE came with DVD players built in (like the Chrysler), but then again, Toyota is one of the most reliable vans out there - so we traded off a few lower key features for reliability.
I had a wonderful experience at West Kendall Toyota when I purchased a 2017 Chevrolet impala. Raul Sarduy (sales consultant) was very courteous and professional during the entire transaction. Julian Bertel (finance manager) was very professional and efficient with all of the finance paperwork. It only took an hour and a half from test driving the vehicle to walking out the door with all the paperwork.
Toyota is Still King
by Miguelito from MOUNT AIRY
November 15, 2018
Certainly an upgrade from my former, non-Toyota vehicle. Guess what? My NEXT vehicle will be a Toyota as well. The kids love it and my wife can't wait to take the kids to soccer practice!
Mike Carrozza, from the moment i pulled in took care of me. I had issues with my hood and door check with Rust and called it into FORD right away and got back to me with a solution on the same day. Something you do not see in customer service anymore. From Taking in my car for repair (Which took a week) he kept in touch with me every step along the way. And to go far and beyond made sure all the services in my Vehicle were up to date. He is a key asset to maintenance and service department at GUS MACHADO FORD and look forward to doing maintenance with your team for a long time.
Great bang for the buck!
by wills2003 from Fremont, NE
November 19, 2018
This is the second Sienna I've owned and I'm just as pleased with this one as with the 2012 version, if not more so. And that's saying a great deal - as I used to be adamantly part of the 'never a minivan' crowd. I've changed my mind. It's a comfortable ride. This has far more amenities than most of the SUV's I looked at for much less money. I can haul around a group of friends in comfort. Or I can remove the seats, head to the grocery store, and put an 8' piece of plywood in the back. Or keep the 2nd row captain's seats in place, fold the 3rd row flat, and load the vehicle up with my camping equipment and head into the great blue yonder. In short, as with the A-Team, you can get stuff done with a minivan - but with a Sienna you get stuff done in luxurious comfort!
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