Okay , there are not enough stars available to express the phenomal service , patience and journeys explored to satisfy us with our first new car purchase. Mr Henry and Mr. Rudy are the men you want to talk to if you're interested in any vehicle purchase. My family and I appreciate you both beyond words. I thank you so much for making our bew vehicle purchase work for our family. We purchased our last car from Allstar Toyota on Airline in Baton Rouge used and again the service was superb. The name says it all. Thank you with all our
Jeff Huffman did an outstanding job assisting my wife and I with the car- buying process. From the very start he was upfront and honest, which went a long way in debunking the typical "care salesman" feel that we were trying to avoid.
Jeff made it clear.. his job was to ensure we purchased the right car, as opposed to simply "selling" us a car. The purchasing process was easy and stress free (we came prepared and new what we wanted). His communication skills were/are exceptional, and above all else, genuine. This was an A+ experience in all facets.
Next time you swing by P.L. Toyota (Baton Rouge), ask for Jeff. You will not be disappointed. He's a pro.
Very nice people and dealership that works very quickly on the work to be done. The mechanics are very fast and knowledgeable. I was disappointed to hear that the lifetime warranty I was given when I bought my truck from this dealer just 6 months ago (was Matt Bowers 6 months earlier) would be honored there but NOT my zero deductible since different owner of dealership now. I understand its a different owner but it seems to me that if they want to keep customers coming back for future purchases, it would be wise to cover zero deductible as promised just 6 months earlier from this location as opposed to me driving 3 hours to go to Matt Bowers location in Slidell (I live in Marksville and drive 1 hour 15 mins because of lifetime warranty). Especially since the change of owners is not the fault of the buyer.
Good customer service and very nice new dealership. Service did take a little longer than original estimate, but the wait wasn???t too bad. Thanks.
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