Thank you Robert Loehr and Tim White for the best experience and delivery of my New 18 Sahara to Arkansas! These last 2 vehicles I have bought out of at least 60 has been the best so far. Thank u both !
Travis Foster is the man. There was a lot of negativity dealing with the sale of my CLS 550 but he stepped up to the plate and hit an home run. If it wasn't for his professionalism I would never have purchased the vehicle. Make sure you ask for Travis👍🏼
Debbie, was the best sales representative. She answered all questions that we had and handled several of our immediate concerns with our car. We needed a minor engine repair and she immediately arranged to have the car looked at by a mechanic and gave us a loaner vehicle without us having to ask. I have been so pleased with this purchase and would definitely use 1st Choice Autos again.
Although I did not purchase a vehicle, Tim and the staff where professional and curtious. I did not feel pressured to buy, but felt that this dealership would rather I be happy with my choice. Keep up the good job. I would definitely recommend 1st Choice for their customer service.
MyService Advisor is Derrick Howard. Each time I take my 2016 Toyota Highlander Platinum in for service I am greeted in a very friendly manner and rapidly receive a detailed assessment of my vehicle service needs.
Mr. Howard is very Customer Focused, a consummate professional and provides intelligent easy to understand explanations with frequent follow up while I am waiting for completion of service.
Without any doubt, this is the “Best” Automobile Service facility I have ever engaged. Derrick Howard deserves much of the credit for my satisfaction with service from Nalley Toyota of Roswell.
One of the nicest dealership in and around Georgia Area
by Carfanatic from DealerRater.com
December 5, 2018
The salesperson Ryan was really awesome person. He stood on his words and delivered what he committed. It's really rare to find such a nice sales person. When I my phone drained out of charge. He offered a brand new charger and help in fixing that in new car and made sure that it's working. I have visited more than 10 dealers in and around Atlanta area. But I haven't seen such a nicest sales person in Georgia who is willing to help to customer beyond the car sales. Thanks Ryan !
Was so afraid I had damaged my Rav4 by accidentally adding Diesel fuel to gas tank. I called Toyota Care which I have programmed in my cell. They ask first thing if I was safe in my car, then proceeded to take care of my problem by securing a tow to Riverside Toyota in Rome, Ga. Was relieved when Danny called to let me know the problem was resolved and no lasting damage.
Service was done as expected, What stood out is their customer service. Shay Wynn was my advisor and she answered all my questions, and did not seem bothered that I had them.She also did a good job covering what work was actually performed. I take pride in my vehicles and keep them clean in and out. Wayne brought my truck back clean, no oil dirt or grime in the truck or spilled oil under the hood
NO FEES & making it all about the customer!! I was very happy with my purchase!!
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