Went to novak a couple of weeks ago to look at one of the rams they had, Rodney treated me and we took it for a test drive. Pleased I knew I would want the truck but had to sell my car first (to low of a trade) Rodney understood and let me walk out with out any pressure, that right there is something you don't find at car dealerships.. Rodney stayed in touch with me over the next two weeks and when my car got sold, I drove straight over to novak in Hope's the truck I wanted was still there, and it was! I bought it and pretty happy with my purchase.
Pros - no bs, no dealer drama, seemingly very good low mileage off lease cars/trucks.
Cons - no haggling.. You might be able to knock a little bit off the price but you are pretty much going to pay what it says on the sticker.. Which of you have a tight budget, isn't good.
But with that said I would recommend Novak motors to others as the actual buying experience was great.
Amazing deal for a beautiful precertified used car!
by Happy Customer from DealerRater.com
December 2, 2018
I just bought a 2015 precertified used Toyota Corolla LE. I absolutely love how the car handles and drive so smoothly. I feel like I just bought a brand new car. Kenny Wilson was my salesman at Crestmont Toyota. He had such a caring, genuine, and trustworthy personality. He is very compassionate and cares about his customers, he helped me get the best possible deal to finance my car. Ray the manager also played a huge role in making this deal possible for me. They are both an exceptional salesman and sales manager. I trust Cresmont Toyota, and would recommend everyone to go to them for the best deal they can possibly get. Ask for Kenny Wilson and I guarantee you will be happy with the deal he can make for you.
I was very pleased with the personal attention that Vince provided me during the service of my vehicle. I stayed in the Customer Lounge while my car was serviced.
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