I worked with Jan from Carvana- she was able to explain to me the process, make sure I was comfortable with where it was at, was able to be reached and kept communication open. The pick up process went smoothly and I was able to sell my car without any glitches.
Ali Shah was the man called to talk to us--I think it was the luck of the draw and the luck was all ours. We bought both a previously owned Prius and an Avalon, while trading in a Kia. From start to finish, Ali was courteous, friendly and easy to deal with. Not that we needed to be coaxed but after the less-than-gracious (aka rude) treatment from Eagle Motors next door, he was a welcome relief. I'd also like to single out Matt Governali in the finance department for completing what was an enjoyable experience from the moment we walked out the door to the moment we drove away with our two cars. I cannot recommend Riverhead Toyota more--and especially to women! who are often treated with condescension by car salesmen.
Out of every car dealership I have been to, Sunrise Toyota has been by far the best. Gerson was my salesperson and I did not feel any pressure at all during the process-he was wonderful and very knowledgeable. This was is second lease from Sunrise Toyota- they are very reliable and efficient.
Thank you David for making a car buying experience much less difficult and bringing a helpful knowledge base to help me understand my new truck
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