My car said it was time for oil so I came down to Bakersfield Acura. Luis was quick to greet me at the service area and see what I needed. He was very friendly and provided updates on my car and provided an overall estimated time for the work to be done. I???ve had my TLX for almost a year now. While waiting for my car, my salesman Mario, checked in with me and took some time to chat since we ran into eachother in the showroom.
I worked with Jan from Carvana- she was able to explain to me the process, make sure I was comfortable with where it was at, was able to be reached and kept communication open. The pick up process went smoothly and I was able to sell my car without any glitches.
I would definitely recommend this dealership to anyone who wants to purchase a used car!! Customer service is top of the life, the salesman Rafael was very professional and really helped me pick the perfect car for me.
They were amazing from the moment we walked in. I just want to give a big thank you to Amir, Matt, Majid, and Gary. If you have any questions or are looking for a vehicle these guys are awesome. North Bakersfield Toyota is the best dealership I've had the pleasure to deal with. We left with an amazing vehicle and Alan in finance was a life saver with the warranties he told us about. We are covered fully for years to come. Thank you again to the guys at North Bakersfield Toyota for getting us taken care of.
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