My husband and I came in looking for a bigger vehicle to fit our expanding family. We 0retty much knew what we wanted. We told our salesperson and he immediately pulled the exact car we wanted. We worked quickly through the paperwork and went home with the vehicle that night. Fast, friendly and courteous environment!
Exactly what I needed in a pickup
by RMills from Elk City, OK
January 1, 2019
Truck met all my needs. Nice cab size, great fuel mileage, easy to park, plenty of storage, awesome ECT power feature. Awesome truck to own!
We were looking for a car with big leg room and good back support for my son. Westherr Toyota Jeff helped my son went over more than 10 cars, from options to final purchase, Jeff provided professional assistance. This is 6th car we had with Jeff and we are very pleased of his services!
by Tom Dalton from Nashua, NH
July 14, 2018
The truck is great. Plenty of room. It is great on gas. Exceeds my expectations. I had a full size truck before. Moving to a smaller truck has been a good move. Really like my Toyota.
Dealer Warranty Repair for my 2012 Silverado Truck
by Paul C. from Hamburg, NY
October 27, 2018
10/9/18 Buying experience of my used 2012 Chevy Silverado truck was pleasant. Had to call 2 days later with a dealer warranty repair for broken manifold bolt. Even though I bought a used vehicle and not a new one, I thought I was going to be thought of as a low priority. When I called, the Service Dept person (Dale I think) was extremely pleasant and showed me the utmost courtesy. He scheduled my service for the following week and it was taken care of as scheduled. My experience with both the salesman (Chris Banning) as well as the Service Dept was absolutely superb. The quality of the service work was performed with high quality. I definitely am an extremely satisfied customer all the way around. Thanks again!
Return customer and always satisfied! The sales people have never been pushy at the Lockport location which will bring me back always. I got a great deal on a brand new vehicle and couldn’t be more happy with the whole experience. Thanks guys! ✌
Worst Taco ever
by BMW LOVER from Stuart FL
July 11, 2018
I've owned 4 new Tacos. This last Limited spent half of its year ownership in the shop mainly for a recall but also with many complaints. The truck would surge at idle. Had delayed engagement into drive. Was always searching for gears. Got lousy mileage. Had less power than our 2015 yet with more hp. Go figure. I'll never buy another Taco unless its a 2015 or older. Very disappointed.
I took my car in to Basil to get it inspected. The people were friendly, the service was quick, & the waiting area was comfortable with a phone charging area & 2 computers. And my 6 yr old loved the complimentary fruit!
The service department is always helpful and the people are always pleasant. The service is professionally done. The waiting area is clean and offers free wifi and computers for your use in an separate room.
We knew what we wanted walking into the dealership. Our salesperson Mary Jayne got us the best deal possible & expedited the whole process. Great sales staff, great dealership. Would recommend them in a heartbeat.
Toyota trucks are very dependable!
by Richard from Washington
September 10, 2018
Very good truck. I just wish that you could get power seats and leather in the long bed. Also a small V8 would really be nice!
Was a really great experience overall. Jim was my salesman and he was a huge help! He didn't make me feel pressured to buy and he directed me in the direction that was most affordable for my pocket. Was overall very satisfied with the whole buying process!
Extremely reliable. Holds its value.
July 14, 2018
I have owned and driven many different vehicles from various brands. Toyota is at the top. Best mid-sized truck on the market in my opinion. Tacomas hold their value. I've gotten more attention/compliments from mine, in the sandstone color, than from my 04 Subaru STI in WRB with gold BBS rims. Crawl control is amazing.
Paul Sanchez in sales went above and beyond to provide quality customer service. Very helpful, available and responsive. Will be returning in future for business.
Meh!, Okay I guess
by Ragnarok from Lincolnton, NC
October 7, 2018
Beautiful truck, just not happy with it.
The cab has a lot of wind noise from the airbag vents in the back of the cab, and when it rains, it sounds like i'm in an old tin roof shed.
And don't get me started about satellite radio, the music I've heard on it sounds worse than bootlegged cassette tapes, and those SiriusXM people won't stop bugging me to sign a contract!
Thinking of trading it in on a used 2 door model if I ever find one, I know they exist, they just aren't available to the general public. :(
I would highly recommend this dealer to anyone searching! We drove 2.5 hours to buy our Toyota Sienna without seeing it in person, but having extensive communication with Steve. The Sienna turned out to be even better than the photos and we are extremely happy with our purchase! They also worked with us to buy out our leased vehicle and finish the payments for us when other dealers weren’t willing too. Thank you, Steve and Toyota of Batavia!!
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