Robin always goes above and beyond. She makes you feel so welcome. She kept me informed on what was going on with my vehicle and made very good recommendations. I always ask to work with her. Thank you Robin
Worst Taco ever
by BMW LOVER from Stuart FL
July 11, 2018
I've owned 4 new Tacos. This last Limited spent half of its year ownership in the shop mainly for a recall but also with many complaints. The truck would surge at idle. Had delayed engagement into drive. Was always searching for gears. Got lousy mileage. Had less power than our 2015 yet with more hp. Go figure. I'll never buy another Taco unless its a 2015 or older. Very disappointed.
We purchased (2) more vehicles for our business from Koons recently. They coordinated our van upfit with our outside vendor, and coordinated the paperwork to make for a seemless and expeditious buying process. Pricing was agressive and the Ben & Dave worked hard to get us the deal we needed.
Exactly what I needed in a pickup
by RMills from Elk City, OK
January 1, 2019
Truck met all my needs. Nice cab size, great fuel mileage, easy to park, plenty of storage, awesome ECT power feature. Awesome truck to own!
I had a wonderful experience at Academy Ford. The saleslady, Ashley, truly listened to me when I told her what I wanted and she guided me to the right car. She had a lot of patience ! Because of Ashley I ended up with the car I truly love :)
Extremely reliable. Holds its value.
July 14, 2018
I have owned and driven many different vehicles from various brands. Toyota is at the top. Best mid-sized truck on the market in my opinion. Tacomas hold their value. I've gotten more attention/compliments from mine, in the sandstone color, than from my 04 Subaru STI in WRB with gold BBS rims. Crawl control is amazing.
I will be a Jones for Life customer based on my experience with my purchase yesterday. A big thanks to Wallace Stuart for working with me. John Gallo is the person to see when you want to buy a new Toyota.
I worked with Jan from Carvana- she was able to explain to me the process, make sure I was comfortable with where it was at, was able to be reached and kept communication open. The pick up process went smoothly and I was able to sell my car without any glitches.
Tacoma an excellent choice
by Dan from Syracuse, New York
October 24, 2018
For dependability performance and value Tacoma is the best choice. Whether its brand new or pre owned you wont be disappointed. Ive owned nothing but Toyota since 1990.
After visiting several of the typical dealerships I walked away confused and Unsatisfied. After visiting Carvana.com I picked out a vehicle to my liking and price point fill out the paperwork got approval I had my new vehicle delivered to my front door. Most typical dealerships you spend half a day walking away with an overpriced vehicle in an overpriced interest-rate. Carvana has made it an enjoyable experience and it can be done from the luxury of your Home. Thanks Carvana.
We love our turck!
by casiearthur from cedar park, tx
October 10, 2018
This baby drives like a champ, you sit nice and high and can see everything, plus its so comfy! We can't wait to go camping with it!
My experience with carvana was and still is very good. I wanted to sell my can a few months ago and Madison was super nice. Undirtunately I had to cancel the sell bc of personal reasons. Now I???m again in the process of selling and Madison is super patient with me and so nice!
Meh!, Okay I guess
by Ragnarok from Lincolnton, NC
October 7, 2018
Beautiful truck, just not happy with it.
The cab has a lot of wind noise from the airbag vents in the back of the cab, and when it rains, it sounds like i'm in an old tin roof shed.
And don't get me started about satellite radio, the music I've heard on it sounds worse than bootlegged cassette tapes, and those SiriusXM people won't stop bugging me to sign a contract!
Thinking of trading it in on a used 2 door model if I ever find one, I know they exist, they just aren't available to the general public. :(
I posted my car on Craigslist. Never heard of Caravana before. Tom Perkins called me and told me about Caravan. He send me the link. Put a few information and walaaa, got my reasonable offer for my car. I attached a picture of my drivers license and the title of the car on the website. Made appointment to have them pick up the car, gave me my check......done. Seriously, it was that easy. Tom Perkins followed up the whole time with a text how the process is going. Best service. If you want sell your car with no hassle, go with Caravan. Thanks for the best service Tom.
Toyota trucks are very dependable!
by Richard from Washington
September 10, 2018
Very good truck. I just wish that you could get power seats and leather in the long bed. Also a small V8 would really be nice!
I was very pleased with the salesperson, Jonathan Delacruz along with the accounting person, Steffan , they really worked patiently to get me a good deal and a suitable car. I drove out with my new car the same day. I highly recommend doing business with them, you won't regret it.
Vroom rushed me thru the process of purchasing a vehicle from them. Had strict requirements of receiving payment within 48 hours. I was rushing my loan department to get my paperwork completed ahead of other customers in fear of losing the vehicle I wanted to another buyer. The loan paperwork and a check had to be overnighted to Vroom to meet their qualifications. THEN CAME TIME FOR THEM TO GET THE THINGS I NEEDED TO ME!!! I HAD TO REPEATEDLY ASK ABOUT THE ARRIVAL OF MY TRADE IN TO THEIR FACILITY (which they kept telling me for 15 days that it hadn???t reached their facility??!! Yeah right)!! THEY DRUG THEIR FEET ON SENDING THE PAYOFF OF MY TRADE IN SO LONG THAT THE 15 Day PAYOFF THEY WERE QUOTED EXPIRED AND I HAD TO PAY THE DIFFERENCE FROM MY OWN ACCOUNT!! I WAITED 26 DAYS TO RECEIVE TITLE PAPERWORK!! BUT THE PAPERWORK THEY NEEDED FROM ME HAD TO BE SENT WITHIN 2 BUSINESS DAYS!! YOU SHOULD GIVE AS GOOD AS YOU EXPECT, VROOM!! I HAD TO KEEP REQUESTING A REFUND OF THE $500 THEY CHARGED TO MY CREDIT CARD TO HOLD THE VEHICLE FOR A WEEK!!! LASTLY, the 2nd person I dealt with following the sales person was RUDE.
A very pleasant and positive experience with the vroom team. We found a car we liked and it was about to ship when they did the final inspection which they found an issue with the engine. At that point they called and let me know. We picked out another vehicle went through the process of signing everything with that one and went through final inspection. Within signing for the second vehicle and having it at our house was 7 days. Everyone on the team was very responsive and quick to answer any phone calls or emais. Overall very happy and will consider vroom again in the future. One thing that would have been better was if they did the inspection before the vehicles are on the site or before the paperwork is sent out just so it doesn???t waste as much time if the vehicle doesn???t pass inspection.
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