Malcolm was amazing and provided my wife an informative but stress free test drive. It sold us on the car. I am blanking on the name but the gentleman who helped with financing also did an amazing job and was helpful and honest.
Capitol Ford is an amazing dealership whose customer service practices are top tier! Bought my 2018 Ford Edge Sport yesterday and it was a flawless experience. I have bought new cars before and it has been a painful process like you wouldnt believe. Capitol Ford, in particular the salesman we worked with Thomas, was so professional and wanted to make sure all my needs were met. Thank you for working with me and making the car buying experience smooth. I will recommend this dealership to friends looking for Fords. Thanks!
I worked with Jan from Carvana- she was able to explain to me the process, make sure I was comfortable with where it was at, was able to be reached and kept communication open. The pick up process went smoothly and I was able to sell my car without any glitches.
Went in for an oil change and free multi point inspection. I received the inspection report at the end and everything checked out. However, I know for a fact that I came in with my windshield washer fluid light on and it came back on while I was on the road. Their report said that all fluids (including the washer fluid) level was good. If they made this up, not sure what else they made up on the report.
I had my 2012 Corolla LE receive the 15K maintenance service on 5/19/2016 and was very satisfied with service advisor Gabriel Garcia. He called to tell me the car was ready when he told me he would. He was pleasant to talk with and I appreciated his attitude and service.
Great customer service, KUDOS to Marvin of Piercy Toyota he is very helpful.
Both of my Toyota are Service by (Piercey Toyota).
I will recommend this area for service and the facility has a good atmosphere while waiting.
Makan was very helpful, explained everything and it didn't take forever which was great. He called me when the car was ready and had me out the door asap - great service!
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