Melissa was able to get me in right away without an appointment. She walked me through my options and was able to save me money by showing me which repairs I didn’t actually need. Service was completed quickly and the price was fair. Thanks Melissa!
Nick did a excellent job handling our experience buying our Toyota! He was very professional and helpful with all of our questions! We will definitely buy our next car from this dealership next time we buy!
Brought my truck in yesterday for 15000 maintenance and was watching the tech get in my truck. First thought it was non professional climbing in with a drink in his hand. As he was backing up he kept hitting the brakes hard as he was playing with another employee as if he was going to hit him. Then as he drove forward to park my truck to work on it he spun the tires. I don't treat my truck way so I don't expect anyone else to. I asked a service tech if there was any reason for him to spin my tires as he took off. He said no sir.. I didn't report it to the manger cause I didn't wanna cause a fuss. With the young techs unprofessional attitude he won't last long he will slip with the wrong person.
Well I went in for an oil change and was there for three hours because when I had my tire fixed at another location they stripped the nuts and bolts on my tire. The process to get that taken care of was longer than I anticipated but they had excellent customer service. Im so thankful the issue was caught and fixed!
Bought a used car through Cars.com. The entire experience was superlative. Steve was very helpful confirming details about the car before a long drive to the dealership. Perry did an excellent job taking care of us when we arrived at the dealership, and was very understanding when we took a prolonged test drive. The finance department had all of the documentation prepared and ready for us to sign, so the buying process was beyond efficient. I can’t imagine things going more smoothly. If only all car buying experiences were this easy!
Last month I had the pleasure of dealing with Travis Trupiano in the service department for my F250. His prompt and professional attention went way above my expectations and has renewed my faith in OEM service centres. Thumbs up to whatever they are doing there to manage this level of service. Sincerely Daniel Thompson
Have bought several vehicles here before. Salesman great, service department good, facilities nice......the worst financing experience. Go get your own from other source. Terrible...rude..unprofessional....Did my research before I got there ....I knew the interest rates....was given a high rate with an 800 credit score..??? Are you serious????? when I questioned him, attitude, defense and rudeness set in...I went and got my own financing at the rate he told me wasn’t even available or possible, all within an hour. I have never been talked to like that in any dealership and I have owned many different kinds of vehicles in my many years of buying....not to say I am old, but I am not a rookie or first time buyer by any means.
Thank you Adam Ramsey for making such an easy experience in buying my 2018 Rave 4. I am so glad I took the time to drive to Weatherford . The best SUV and I think the most beautiful inside and out. Love this dealership !!!!
RAAD was great - Best car purchase experience ever.
by MABelfiore from DealerRater.com
December 4, 2018
This was by far the best automobile buying experience of my lifetime! Raad was extremely patient, kind, and honest throughout the entire process. I honestly felt like he really wanted us to get exactly what we wanted for a very fair price. While the car is primarily for me, he listened carefully to all of my wife???s comments and ensured she was happy with the purchase in the end as well. I will be recommending Raad to all my family and friends. Thanks for everything Raad. Family Toyota should be very proud to have you on their team!
Eric Hill did an outstanding job and all respects. I would highly recommend him to anyone yeah I would send it to this dealership. Also kudos to Jacob in car detailing. He had real care in making sure the car looked fabulous before I left the dealership. He also had an outstanding attitude.
I've bought 3 vehicles from Durant, two used and one new. We are a Durant Family! I will be buying a 4th from them when the time comes. Excellent service, from Sales, to parts, to the Service Department!
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