customer service is not good . left in the blank. no communication. 2 hrs for oil change. walked around and just looked around. a manager giving an interview and gave my wife and I a bad look cause our neace was playing. Guess that was a bad thing on us.
The General Manager, Maintenance Supervisor & Sale
by DHPjr from Cibolo, TX
November 5, 2016
The sales Manager, Maintenance Manager, along with along with Sales Staff ,represent the best of the best. I was in, selected the vehicle that I had screened on the internet , no haggle as to making a deal, first offer agreed upon necessary engine light repairs taken care of, and I was out, and on my way. Keep up the great work I hope to send customers your way! God Bless!
We have been Ford owners forever but traded her in for a new Nissan Titan XD. We are thrilled with our new truck! Inside and out... we consider it an upgrade from our Ford truck!! Thank you Travis Miller for your patience and expertise with us throughout the choosing and buying process!
Excellent customer service from Kevin in the service department. My Rogue needed a new SD card for the navigation system. He ordered it; called me as soon as it came in. I didn't even have to get out of my Rogue to have it installed and he patiently answered all my questions. I am pleased with my Rogue and the quality of service I received from everyone at World Car Nissan! Great job!
Service agent and experience at dealership was TOP NOTCH!
by LCWilson2016 from DealerRater.com
September 0, 2017
I didn't buy my truck here because I found it at another dealer that had it in the color I wanted but I get it serviced here because it is close to home. I have been twice and the people and the service are excellent and hassle free. Not one negative! My service agent, Alberto was MORE than competent and took care to get my truck service quickly and even replace my battery without questions. I will be back next time and I will buy from here next time also.
We were shopping for a white/leather Toyota Sienna or a white Highlander. After a long day of shopping elsewhere, I called, and they said they had them in stock. When it came time to purchase a vehicle, they did not have a white Sienna available. They offered me a very good price on a silver Sienna. In the end, I did not purchase from them because I had my heart set on a white vehicle, but I will return to them when we go to replace another vehicle in the next 6-12 months.
My brother and I have been shopping for 4-Runner, Tundra for weeks, visiting the other Toyota dealerships. The experience at other dealers involved a lot of pressure, talking about trade=in and not just about what I wanted, showing me colors and versions of truck I was not interested in. My husband suggest Alamo. When we arrived in the very hot parking lot, a salesman walked by and immediately turned and asked us if he could help us. Cody C. was extremely knowledge not only about the 4-runner but any other car on the lot we asked about. He never pressured me to buy, always asking me what I wanted. Because of Cody's salesmanship, his kind and light hearted nature, his no pressure approach.we not only bought my 4-runner from him but my brother also purchased a Tundra that day
I worked with Jan from Carvana- she was able to explain to me the process, make sure I was comfortable with where it was at, was able to be reached and kept communication open. The pick up process went smoothly and I was able to sell my car without any glitches.
Aymen was sales representative I had and he was very helpful. There was no pressure to buy and he even got me a great deal! Toyota was able to finance me which was great because they offered a much lower interest rate than my Credit Union! I would recommend Aymen!
We have been looking for a car for four months now and have visited many dealerships all the state of Texas. We were never impressed enough with the sales reps or the vehicles they were selling. Jordan motorcars truly looks at all vehicles on their lot. Brandon Casas was our sales associate and he was fantastic. He was very relaxed and well versed without being pushy. He understood all of our concerns and if he didn???t have an answer for us, he was quick to get one. The finance department was beyond smooth. They really know their stuff. Once we made the decision to buy the vehicle it only took one hour to process everything! Beyond impressed.
My sales woman Becca was very patient with me as I picked out my car. The finance department was also very kind and funny as we went through all the boring paperwork. I would buy a car from this team again!
I would recommend to anybody. Kris Concelman has truly given me the best customer experience. Patient with my questions and upfront with my options. Could not have chosen a better place to start AND finish my car shopping!
I love the vehicle I bought from Red McCombs Toyota. They helped me find a great car for a great deal. The customer service was excellent and the facility was nice and clean.
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