Thank you Robert Loehr and Tim White for the best experience and delivery of my New 18 Sahara to Arkansas! These last 2 vehicles I have bought out of at least 60 has been the best so far. Thank u both !
I was in the market to replace my car and as a family we had purchased 3 vehicles with Darryl Elder. He has made the process very easy and with no pressure each time so we like to work with him. This time Darryl was on vacation and I dealt with one of his coworkers Tim M. Tim was very knowledgeable and patient trying to get me the best deal possible. At the time we could not close the deal as the numbers were not favorable. When Darryl came back from vacation Tim mentioned our efforts and Darryl reached out to me to see what we could do. I was happy to hear we could come to an agreement and I sincerley thank both Tim and Darryl for being processional in the process and working together to get me in the car I wanted! Because of the two of them my family and I will continue to buy our future vehicles there knowing we will be treated fairly. Please take the time to recognize their contributions to your organization as it will always come down to the customer interaction in the end for repeat business and customer loyalty!
One of the nicest dealership in and around Georgia Area
by Carfanatic from DealerRater.com
December 5, 2018
The salesperson Ryan was really awesome person. He stood on his words and delivered what he committed. It's really rare to find such a nice sales person. When I my phone drained out of charge. He offered a brand new charger and help in fixing that in new car and made sure that it's working. I have visited more than 10 dealers in and around Atlanta area. But I haven't seen such a nicest sales person in Georgia who is willing to help to customer beyond the car sales. Thanks Ryan !
Was so afraid I had damaged my Rav4 by accidentally adding Diesel fuel to gas tank. I called Toyota Care which I have programmed in my cell. They ask first thing if I was safe in my car, then proceeded to take care of my problem by securing a tow to Riverside Toyota in Rome, Ga. Was relieved when Danny called to let me know the problem was resolved and no lasting damage.
Service was done as expected, What stood out is their customer service. Shay Wynn was my advisor and she answered all my questions, and did not seem bothered that I had them.She also did a good job covering what work was actually performed. I take pride in my vehicles and keep them clean in and out. Wayne brought my truck back clean, no oil dirt or grime in the truck or spilled oil under the hood
Shae got me in and out in a timely manner The service was exactly what I asked for and I am very satisfied. I will ask for her again.
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